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Fiverr Pro
English
$
USD
I will build an ai customer support chatbot trained on your website and docs
Ganesh J
About this gig
Most support chatbots fail for one reason: they make things up. They invent refund policies, quote prices that do not exist, and your team spends more time undoing the damage than answering tickets.
I build the other kind. It answers only from your own material, cites the page it came from, and says it does not know rather than guessing.
WHAT IT DOES
- Trained on your website, help centre, PDFs and product docs
- Retrieval based, so every answer traces to a source you control
- Escalates to a human cleanly instead of improvising
- Handles follow up questions in context, not one shot replies
- Deploys to your website, WhatsApp, Slack or Teams
HOW IT IS BUILT
Vector search with proper chunking and reranking. GPT, Gemini or an open model in your own cloud if the data cannot leave. Evaluation before launch so you see real accuracy, not a demo. Logs afterwards.
YOUR DATA
Nothing is retained by a third party. Nothing trains a public model. If your data must stay inside your boundary, I run the model there.
21 years in engineering, 10 in AI, delivered inside banking and pharma.
Message me with your use case and I will tell you honestly what it takes.
Get to know Ganesh J
Ganesh J
AI Solution Architect, Founder at Cognolux AI
- FromIndia
- Member sinceJul 2022
Languages
English
I am an AI solution architect with 21 years in engineering and 10 in AI. I run my own practice, Cognolux AI.
I take a system end to end on my own: data engineering, ML, backend, DevOps and cloud, under one owner. On my last programme that meant 80% off time to production and 40% off run cost.
I build AI agents and automation that survive production, document and data classification pipelines, and the evaluation evidence a system needs to pass a risk review.
Tell me the outcome you need, not the tech stack. I will tell you honestly what it takes.
My Portfolio
FAQ
How do you stop it inventing answers?
It only answers from documents you give it, and every answer carries the source. If retrieval finds nothing relevant, it says so and offers a human instead of guessing. I test this before launch and show you the results.
What do you need from me to start?
Your content in whatever form it exists: a website URL, PDFs, a help centre export, or even a folder of documents. Plus where you want the bot to live and roughly how many conversations a month.
