I will be your live chat agent with fast, friendly support

Philippines

I speak English, Tagalog
A simple, reliable worker who helps with words and ideas. I’ve worked professionally in the call center industry, handling both voice and nonvoice tasks.
About this Gig

Need reliable live chat support for your website or online store? Get professional, friendly customer service from a trained call center agent with real BPO experience.


I currently work at a call center, in Makati, Metro Manila, Philippines handling US banking and credit card support, so I know how to manage sensitive customer information, resolve inquiries quickly, and deliver courteous service under pressure. Whether you're running an ecommerce store, SaaS product, or service business, I'll keep your customers happy while you focus on growth.


What I Offer:

  •  Live chat coverage Fast, professional responses to customer inquiries with a friendly tone that matches your brand.
  •  Issue resolution Handle common questions, troubleshoot problems, and guide customers to the right solution.
  •  Escalation management Complex or account-specific issues are escalated to your team with clear notes and context.
  •  End-of-shift summary A brief report with chat volume, top questions, and any unresolved items so you stay informed.


Languages & Availability:

Fluent in English and Tagalog, with flexible scheduling for PH, US, UK & AUS time zones. Coverage windows are confirmed before each shift.


Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Non-technical support

Language:

English

Filipino

Timezone:

UTC daytime

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk