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English
$
USD
I will build an ai customer support system for your business
Gary
Level 2
About this gig
Are you spending hours answering the same customer questions every day? Missing messages because your team is offline? I will build you a fully automated AI customer support system that handles inquiries, resolves issues, and escalates to a human only when necessary 24 hours a day, 7 days a week.
What I build:
- AI support bot trained on your products, services, FAQs, and policies
- Multi-channel setup website, WhatsApp, email, or Telegram
- Smart escalation logic AI handles routine questions, humans handle complex ones
- Automatic ticket creation and routing for unresolved issues
- CRM integration so every customer interaction is logged automatically
This gig is perfect for you if:
- Your team spends too much time answering repetitive questions
- Customers complain about slow response times
- You are scaling and cannot afford to hire a full support team
- You want 24/7 support without paying for 24/7 staff
Tech stack: Python · OpenAI API · n8n · Twilio · WhatsApp Business API · LangChain
Every system I build is trained on your actual business data not generic responses. Your customers will feel like they are talking to someone who knows your business inside out.
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Get to know Gary
Gary
Artificial Intelligence and Automation, alongside UXUI design
Level 2
- FromKenya
- Member sinceAug 2016
- Avg. response time1 hour
- Last delivery5 months
Languages
English, Swahili
At Garytek Solutions, we help businesses automate workflows, analyze data, and build web applications that save time, reduce errors, and boost efficiency.
Our Services Include:
🔹 Workflow Automation – Automate tasks, WhatsApp messaging, and email outreach using n8n, Make, and Zapier.
🔹 Data Analysis & Machine Learning – Turn raw data into clear, actionable insights.
🔹 Web Development – UI/UX design, frontend & backend development focused on performance and security.
Let’s work together to make your business smarter, faster, and more efficient.
My Portfolio
Other Software Development Services I Offer
FAQ
What information do you need to build the support bot?
Your FAQs, product or service descriptions, pricing, policies, and any common customer questions. The more you provide, the smarter the bot will be.
Which channels can the bot handle?
Website live chat, WhatsApp, Telegram, and email. The Standard and Premium packages cover multiple channels. Message me if you need a channel not listed here.
What happens when the bot cannot answer a question?
The bot escalates automatically to a human agent via your preferred method, WhatsApp notification, email alert, or ticket creation in your helpdesk. No customer question goes unanswered.
Will the bot sound robotic to my customers?
No. The bot is trained on your tone, your language, and your business specifics. It responds naturally and conversationally.
Can I update the bot after delivery?
Yes. I provide documentation so you can add new responses yourself. For ongoing updates and maintenance I offer a monthly support extra.
