I will provide remote computer support
Entrepreneur and change maker
About this Gig
Good day,
I have extensive experience with computers (Professionally since 1997) and believe in honesty, transparency, and 100% customer satisfaction. I am reliable, security conscious and strive to achieve 100% customer satisfaction.
In addition to my other gigs, I am now offering.
--Computer Repairs/Setup & Training--
Operating System Setup and Cleanup (Windows 10, Windows 11, Linux, Basic support for Mac/Apple)
System Health Checks
Wi-Fi setup & security
Windows updates & app/antivirus updates and setting up automated scans (I recommend AVG for the free tier and Norton for the paid tiers). Note, the purchasing price for antivirus is not included in my fee. Also, anti-virus sofrware typically require a yearly subscription (also not included)
Printer setup (Regular printers and 3d printers also)
--Computing for individuals in the rising income category--
- Ubuntu Desktop installation and training for budget-conscious customers (including installing Libre office and other open source software)
--Other--
- Phone setup & app installs
- Backing up and transferring data (old phone to new phone or old phone t
Device:
Desktop
•
Laptop
•
Mobile
•
Tablet
•
Printer
Operating system:
Windows
•
Linux
•
IOS
•
Android
•
Ubuntu
FAQ
How is this remote support provided
via Microsoft Quick Assist (built into Windows) or Zoom remote desktop assistance (You will need to download zoom on your machine).
What time zone are you in?
Eastern time zone. (Toronto, New York City)
What is the next step
01. Please send me your requirements & 3 'date and time' slots for your availability during the next 21 days 02. Next, I'll send you a quote & a gantt chart/high level steps needed to fulfill your requirement. I will also commit to one of the time/date slots that you have provided. 03. We schedule.
Do you offer a money back guarantee?
Yes, absolutely. If you are not 100% satisfied with the work effort, I will not charge you a single penny/cent.
What tools do you (I) use?
Mostly tools built into the operating system. Depending on the need, I might have to install third-party software (like AVG for antivirus if you wanted a free tier) or sysinternals tools for diagnostics (Microsoft). I never download tools that I am not familiar with myself.
Do you outsource the work effort to someone else?
Negative. I perform all of the work effort myself! 100%! From scheduling, to following-up to actually performing the work effort with/for you e.t.c
Can I record the session?
Absolutely. But I would highly caution and advise against posting the session on the internet as there might be sensitive information on the session. Including but not limited to, your computer name, your username, your password e.t.c
What do you (I) do to take my computer security seriously?
Including but not limited to and in random order. 01. Use VPN 02. Browser hygiene to the max (I never visit websites I don't have to) 03. MFA (Multi factor authentication) 04. Secure CRM (safeguarded with MFA) 05. Not clicking on suspicious links 06. Verifying senders and more.

