I will be your expert customer service and sales rep

Jamaica

I speak English

Customer Support Inside Sales Specialist

I am a high-performing Customer Support and Inside Sales Specialist with over 3 years of remote BPO experience. I specialize in omnichannel support, lead conversion, and customer retention for major U...
About this Gig

Are you looking for a dedicated professional to handle your customer service, elevate buyer satisfaction, and boost sales retention? You've come to the right place!

I bring years of hands-on experience in customer support, sales retention, and client operations. I specialize in delivering fast, empathetic, and effective communication to ensure your business retains loyal customers while converting inquiries into sales.

Services I Offer:

  • Customer Support: Fast email, live chat, and phone support handling.
  • Sales & Retention: De-escalating customer concerns, reducing churn, and saving cancellations.
  • Ticket Management: Organizing customer queries across CRM platforms (Zendesk, Freshdesk, Zoho, etc.).
  • Order & Dispute Resolution: Efficiently handling order status inquiries, refunds, and issue resolutions.

Why Choose Me?

  • Experienced in high-volume support environments.
  • Clear, professional, and empathetic communication.
  • Reliable, detail-oriented, and dedicated to meeting tight deadlines.

Please message me before placing an order so we can discuss your specific project needs!

Social media platform:

Instagram

LinkedIn

TikTok

Discord

Telegram

Service type:

Technical support

Language:

English

Timezone:

UTC daytime

Support software:

Zoho Desk

Salesforce

Knowledge base software:

Zoho