I will be your professional call center agent and customer service rep

Hi, I'm Gift! With over 5 years of professional experience in customer service and call centre operations, I know how to represent your brand with absolute professionalism. I have a proven track record executing high-volume outbound campaigns targeting U.S.-based prospects and managing busy inbound support queues.

Backed by a B.A. in English and a Diploma in Customer Service, I offer flawless verbal and written communication.

Services I Offer in This Gig:

• Inbound & Outbound Calling: Handling customer inquiries, dispute resolution, and call-backs.
• Lead Pre-Qualification: Using structured discovery frameworks to qualify leads for your sales pipeline.
• CRM Management: Documenting customer interactions instantly in HubSpot, Salesforce, or Zendesk.
• Multi-Channel Support: Managing live chat, escalation workflows, and email ticketing systems.

Why Choose Me? Experienced with U.S. and global client operations Proficient with softphone dialers (DialedIn, Convoso) Native-level English speaker with clear articulation Consistently meets and exceeds performance KPIs

Please message me before placing an order so we can discuss your call volume and platform access!