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I will setup, configure and optimize jira for your whole business
Atlassian Certified Expert Fast Problem Solver
Atlassian Certified JIRA Cloud and JIRA Data Center Expert with 10+ years of experience helping companies design, fix and scale their Jira environments. I provide consulting, full setup, optimization,...
About this Gig
I'm an Atlassian Certified Expert with 10+ years of real-world experience across technical and business teams. I work with both Jira Cloud and Data Center environments.
I help companies turn Jira into a structured, efficient platform that supports real business processes, not just ticket tracking.
Heres how I can help you:
- Jira administration and configuration
- Workflow design and process optimization
- Permission schemes and governance setup
- Project templates for different departments
- Jira Service Management optimization
- Automation and efficiency improvements
- Cross-team reporting and visibility
- Troubleshooting complex Jira issues
I work with teams in IT, software development, marketing, legal, finance, procurement, and operations, adapting Jira to real-world processes, not the other way around.
Contact me before ordering and describe the functionality you need. I'll confirm feasibility and the best package.
Industry:
Business services & consulting
•
Engineering
•
Software
Software:
Jira
My Portfolio
FAQ
Do you work with both Jira Cloud and Jira Data Center?
Yes, I support both environments and adapt configurations based on the platform’s capabilities.
Can you help non-technical teams like HR, Finance or Marketing?
Absolutely. I regularly configure Jira for business teams, not just IT or software development.
Can you create workflows that match our internal business processes?
Yes, I design workflows and issue types based on how your teams actually work, not generic templates.
Do you also work with Jira Service Management?
Yes, I can configure portals, request types, queues, SLAs, and automations.
Will you explain what you change?
Of course. I always explain configurations so your team can manage Jira more confidently afterward.
Can you fix performance or configuration errors?
Yes, I troubleshoot complex Jira issues including broken automations, permissions problems, and misconfigured projects.
Do you provide ongoing support after the project?
Yes, we can continue with follow-up improvements or additional optimization if needed.
Reviews
1 reviews for this Gig
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Rating Breakdown
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- Quality of delivery
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R romanp56
Italy
Everything was perfect, the problem was resolved promptly, and the root cause was clearly explained. I will definitely work with Giovanni again. He's a qualified, certified (and it shows) and empathetic Jira administrator.
Up to $50
Price
1 day
Duration
G 
Seller's Response
Helpful?
Reviews
1 reviews for this Gig
| (1) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
R romanp56
Italy
Everything was perfect, the problem was resolved promptly, and the root cause was clearly explained. I will definitely work with Giovanni again. He's a qualified, certified (and it shows) and empathetic Jira administrator.
Up to $50
Price
1 day
Duration
G Seller's Response
Helpful?
