I will support your customers for your business

I will provide professional customer support for your Shopify, eCommerce, or SaaS business.

With more than 8 years of experience working with international companies, I help businesses manage customer communication, daily operations, and order support in English and Italian.

I have experience handling high-volume support through email, chat, and CRM systems such as Gorgias, Zendesk, HelpScout, and Shopify.

I can assist with:

Customer email and chat support

Order tracking and shipment updates

Refunds, returns, and cancellations

PayPal disputes and chargebacks

Shopify order management

Supplier and logistics communication

Inbox management and ticket handling

Customer satisfaction and retention

CRM tools like Gorgias, Zendesk, and HelpScout

Daily operational support for eCommerce stores

I am reliable, detail-oriented, and comfortable working in fast-paced environments with international customers.

I can work independently, follow company procedures carefully, and communicate professionally with customers while helping your business maintain a high level of support quality.

Feel free to contact me before ordering so we can discuss your needs and workflow.