I will troubleshoot and fix your firewall or VPN connection issue
About this Gig
VPN won't connect? A firewall rule isn't doing what it should? Traffic getting blocked and you can't figure out why? I'll jump in, diagnose the actual root cause, and fix it working daily with Palo Alto, Check Point, Cisco Firepower, and Fortinet as part of my day job.
This is for a specific, already-existing problem not a new deployment (see my other gig for that) or a full policy review (see my audit-style diagram/documentation gig).
What I troubleshoot:
- VPN tunnels that won't establish or keep dropping (site-to-site or remote access)
- Traffic being blocked when it shouldn't be, or allowed when it shouldn't be
- NAT/port-forwarding issues
- Routing problems between firewall and network
- General "something changed and now it's broken" situations
I'll walk you through exactly what was wrong and what I changed, so you're not stuck with a black box.
Device:
Desktop
•
Laptop
•
Server
•
Mobile
•
Router
Operating system:
Windows
•
Linux
•
Unix
•
IOS
•
Fortios
FAQ
Can you work on a live production firewall?
Yes, but I'll confirm the plan with you before touching anything that could cause downtime.
What if you can't find the issue in the paid time window?
I'll tell you honestly what I've ruled out and what I'd need (more access/logs/time) to keep going — no guessing games billed as fixes.
Do you need admin access?
Usually yes, temporary access you control and can revoke afterward.
Is this different from your firewall setup gig?
Yes — that gig is for new configurations; this one is for fixing something that's already broken.
