I will provide ecommerce customer support

Nigeria

I speak English

Customer Support and Customer Service Representatiive

I’m a Virtual Assistant and Customer Support Specialist with over 4 years of experience helping startups, SaaS companies, and entrepreneurs stay organized and deliver excellent customer experiences. S...
About this Gig

If your customers are waiting too long for replies or your support inbox feels overwhelming, I can help you take that pressure off.

I will handle your customer support through email, live chat, and Zendesk, making sure your customers get quick, clear, and helpful responses.


Whether its answering questions, tracking orders, handling refunds, or resolving complaints, I focus on keeping things simple and smooth for both you and your customers.


My goal is to help you stay on top of support without stress, while making sure your customers feel heard and taken care of.


My customer support services include:

Email Support.

Live Chat Support.

Zendesk Ticket Management.

Customer Inquiry Handling.

Order Tracking Assistance.

Refund and Return Support.

Account and Transaction Support.

Complaint Resolution.

Ticket Escalation and Follow-Up.

Customer Satisfaction-Focused Communication.


If that sounds like what you need, feel free to send me a message and lets get started.

Social media platform:

Facebook

Instagram

LinkedIn

TikTok

Telegram

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Freshdesk

Zendesk

Salesforce

Intercom

Knowledge base software:

Freshdesk

Zoho

My Portfolio