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$
USD
I will create customer service sop framework for startups
Singapore based Contract Reviews and Drafting
Singapore-based contract reviews and drafting, summary and checklists for contract reviews, Customer Service SOP framework for SME. Feel free to contact me if you have any queries. Cheers!
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
By creating an SOP framework for your startup's Customer Service team, you will be able to rectify and resolve customer relating/facing issues and have better understanding on the workflow for your team.
Social media platform:
Other
Service type:
Non-technical support
Language:
English
Timezone:
UTC nighttime
Support software:
Freshdesk
•
Zendesk
Knowledge base software:
Freshdesk
FAQ
What is your prior experience in the Customer Service sector?
With 8 years of prior experience in the Customer Service sector as an Assistant Team Lead for the Leading Telco in Singapore and as a Quality Assurance & Training Executive for Singapore-based micro-mobility startup which launched in 2015 and is prominent in the ANZ region till date.
