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Fiverr Pro
English
$
USD
I will fix confusing UX with optimized UX and usability audit
Jeff R
About this gig
Most websites and apps arent broken because of design. Theyre broken because the structure doesnt make sense.
If your product feels confusing, cluttered, or like users are dropping off, thats usually a UX problemnot a visual one.
I step in when something feels like a mess and needs to be untangled.
What Ill do:
Identify where users get lost or frustrated
Break down whats causing confusion
Show you what to simplify, remove, or reorganize
Give you a clear, prioritized plan you can act on
What this leads to:
Clearer navigation and user flow
Higher conversions from existing traffic
Reduced drop-off and frustration
A structure that actually supports how your product works
This is direct, specific insightnot generic UX advice.
Good fit if:
Something feels off but you cant pinpoint it
Youre getting traffic but not conversions
Youve made changes but nothing improved
Not a fit if:
You need UI design, mockups, or builds
If youre unsure, send me a link and I'll take a quick look.
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
Get to know Jeff R
Jeff R
Sr UX Design Architect
- FromUnited States
- Member sinceMar 2024
- Avg. response time5 hours
Languages
English
I help companies untangle complex product systems and rebuild momentum. I’m a UX architect and product strategist brought in when experiences feel fragmented, inconsistent, or stuck. I make high- level design decisions that clarify structure, simplify complexity, and turn scattered ideas into cohesive user experiences.
My Portfolio
FAQ
Can you take a quick look before I order?
Yes—feel free to send a link and a short note on what feels off. I can usually give a quick directional take so you can decide if this is the right fit before purchasing.
What makes this different from a typical UX audit?
Most UX audits focus on visuals or surface-level feedback. This focuses on structure—how your product is organized, how users move through it, and where things break down. You’ll get a clear diagnosis of what’s actually causing confusion and a plan to fix it, not just general suggestions.
What will I actually receive?
You’ll get a clear, prioritized breakdown of issues and what to do next. Depending on the package, this may include annotated screenshots, flow notes, and a step-by-step plan to simplify and improve your product. Everything is designed to be practical and immediately usable.
Do you redesign or create UI/mockups?
On Fiverr, I'm focused on fixing structure, not visual design. If your product feels confusing or hard to navigate, this identifies why and how to fix it. You can apply changes or pass them to a designer or developer. However, Design support can be discussed separately.
