I will provide professional technical support for your personal or business IT systems

Worldwide Technical Support For Businesses Or Personal Technical Issues

I'm a Senior IT Infrastructure Systems Engineer with over 15 years of experience delivering reliable, secure, and high-performing IT systems across enterprise level or small businesses that need support with IT issues

I specialize in advanced troubleshooting, infrastructure support, and maintaining business-critical systems where downtime is not an option.

Over my career, I've progressed from IT Associate to IT Manager, I was Group IT Manager for a hotel group for 10 years and now operate at Senior IT Engineer level, supporting small, complex and large environments across cloud, on-prem, and hybrid systems.

*Remote Support* Unless in Cork City

Help Desk Support

Windows Server OS (2003-2025), Active Directory, DNS, Group policies 

Endpoint monitoring with RMM

Microsoft 365 & Azure Administration (Cloud Computing)

Networking (VPNs, Firewalls, Switches, UniFi, Cisco)

VMware & Hyper-V Virtualization

Cybersecurity

Wi-Fi infrastructure 

Troubleshooting Software Issues

IT infrastructure Monitoring & Performance 

Apple Mac OS

Slow Computers and Laptops

Printers

Patch Management

POS (Point Of Sales Systems)