I will install and configure vicidial server and configure campaign

India

I speak English

3 orders completed

Secure, Reliable, and Optimized IT Solutions for Your Business!

Experienced IT professional with 20+ years in networking, security, and system administration. Skilled in Windows system administration, VMware ESXi, and Asterisk-based IP PBX solutions. Expert in For...
About this Gig

I will install, configure, and customize VICIdial call center solution

I provide end-to-end VICIdial installation, configuration, and customization for inbound, outbound, and blended call centers. With my experience in VICIdial, Asterisk, SIP, and call center operations, I ensure a stable, secure, and performance-optimized deployment.

What I will do for you

VICIdial Installation & Setup

  • Fresh VICIdial installation on your server (Dedicated / VPS / Cloud)

User & Agent Configuration

  • Create users, agents, and permissions
  • Configure agent softphones / IP phones

Campaign Configuration

  • Outbound, Inbound, and Blended campaigns
  • Predictive / Progressive / Manual dialing
  • Inbound DID routing & call flows

SIP Trunk & Telephony

  • SIP trunk configuration (Inbound & Outbound)

Lead Management

  • Lead lists import & mapping
  • Lead status and workflow configuration

Web Forms & Lead Capture

  • Custom web forms for lead entry

 Reports & Monitoring

  • Call recording access pages
  • Agent call summary reports

 What you need to provide

  • Server access (SSH)
  • Web access
  • SIP trunk details
  • Campaign requirements (Inbound / Outbound)
  • Agent count and workflow details


Provider:

VICIdial

Asterisk

FreePBX

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