Browse categories
Explore
Fiverr Pro
English
$
USD
I will build streamlined sops and admin systems for your business
Program Ops, Admin Systems Consultant
H&A Impact Strategies helps small teams build the operational backbone that lets their mission run smoothly. I'm Tomisha, founder, and an operations professional with experience managing 7-figure bud...
About this Gig
Is your business running on tribal knowledge instead of documented process? When the "how we do things" only lives in your head, growth stalls, tasks fall through the cracks, and onboarding new people becomes a headache.
I bring over a decade of experience managing seven-figure budgets, cross-functional teams, and complex programs including as Administrative Manager for Cornell University's Labor and Employment Law Program to build the SOPs, workflows, and admin systems that make your operations repeatable.
What I offer:
- A clear audit of your current process (or a build from scratch)
- Documented SOPs, formatted for easy training and handoff
- Workflow diagrams and reporting to track progress and gaps
- For full system builds: budget, resource, and risk management support, plus light implementation in tools you already use (Salesforce, Google Drive, Sharepoint, and more)
Whether you need a single process documented or a full operational system built from the ground up, I bring real project management rigor not generic templates, but systems built around how your business actually works.
Let's turn the chaos in your back office into something that runs itself.
Domain:
Consulting
Industry:
Nonprofit
•
Other
Language:
English
My Portfolio
FAQ
What do you need from me to get started?
A quick overview of your current process — even messy notes, a call (I tend to lean towards this options), or a screen-share works. I'll take it from there and organize it into a clear system.
Can you work inside tools I already use, like Notion, Asana, or Google Drive?
Yes. I try my best to match the format and structure to whatever system your team already lives in, so adoption is easy.
What's the difference between the Basic, Standard, and Premium packages?
Basic covers one documented process. Standard covers a full workflow area (3–5 processes) with an audit call. Premium is a full admin system build across multiple departments, including budget, resource, and risk management support.
Do you work with nonprofits or government-adjacent organizations?
Yes — I have direct experience managing programs in nonprofit, public health, and public-sector settings, not just small business operations.
How many revisions do I get?
1 revision on Basic, 2 on Standard, and 3 on Premium. If you need more, we can discuss an add-on.
Do you offer ongoing support after the project is delivered?
The packages above are project-based, but if you're interested in ongoing operations support, message me and we can talk about what that could look like.
