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Fiverr Pro
English
$
USD
I will be your shopify whatsapp customer support VA for cod orders
About this Gig
Stop losing money to fake COD orders.
I'm Habeeb, your Shopify WhatsApp VA from Nigeria. I will personally confirm every Cash on Delivery order via WhatsApp so you only ship to real customers.
What I do for you:
- Message customers on WhatsApp to confirm COD orders
- Verify delivery address + phone number is correct
- Handle customer questions about products/shipping
- Update Shopify order notes with Confirmed or Cancelled
- Send you daily summary of all confirmed orders
Why Shopify stores hire me:
I reduce RTO (Return to Origin) from 40% down to 5-10%. That means more delivered orders, less shipping loss, and higher profit. I work in your timezone and speak fluent English.
How it works:
1. You place an order
2. You give me Shopify staff access + WhatsApp Business
3. I start confirming orders same day
4. You ship only confirmed orders
I respond within 2 hours during business hours. If you need weekend support, check my Gig Extras.
Ready to stop wasting money on fake orders? Message me "COD" and Ill send you my exact WhatsApp script.
Messaging platform:
Social media
•
Live chat
•
Other
Language:
English
Work model:
Project-based
Industry:
E-Commerce
Purpose:
Business
My Portfolio
FAQ
Do you need access to my Shopify store?
Yes, I need Staff account access with “Orders” permission only. I do not need Admin or billing access. This is 100% safe and standard for VAs.
What hours do you work?
I’m online 9AM - 1AM WAT (GMT+1), Monday-Saturday. I reply to all new orders within 2 hours. Add my “Weekend Support” extra if you need Sunday coverage.
How do you handle angry customers?
I stay professional and polite. I follow your brand tone. If a customer is rude, I de-escalate and tag the order for your review. No arguments.
Can you confirm orders in other languages?
I specialize in English. Message me first if you need Pidgin or Yoruba support for Nigerian customers.
