I specialize in providing professional, friendly, and timely customer support to help ecommerce businesses build trust and retain happy customers. Whether its answering product questions, managing returns, or responding to disputes, Ive got it covered.
My experience includes working with:
- Shopify order management, refunds, exchanges, fulfillment issues
- Gorgias, Zendesk, Tidio, and ManyChat ticketing, live chat, and automation
- Email & Chat Support clear, polite, and brand-aligned communication
- Returns, Exchanges & Chargebacks handled professionally and efficiently
- PayPal Disputes & Chargeback Replies I can respond with detailed, organized evidence to help protect your store
What I can help with:
- Responding to customer emails and live chat inquiries
- Processing orders, refunds, and returns through Shopify
- Handling chargebacks and PayPal disputes with proper documentation
- Using helpdesk tools (Gorgias, Zendesk, Tidio, ManyChat)
Why choose me?
- Fast response time
- Detail-oriented and organized
- Fluent in English
- Customer-first approach