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Fiverr Pro
English
$
USD
I will airbnb and bookingcom customer support for your guests
About this Gig
Are you an Airbnb or Booking.com host struggling to keep up with guest messages and daily communication?
I provide professional and reliable customer support for Airbnb and Booking.com hosts, helping you manage guest communication while you focus on your property and business.
My services include:
Guest message management
Pre-booking inquiries
Reservation communication
Check-in & check-out messages
Guest questions and follow-ups
Common guest concerns
Cancellation and modification communication
Professional issue escalation
Clear, polite, and guest-friendly communication
I understand how important fast and professional communication is for a great guest experience and positive reviews.
Whether you manage one property or multiple listings, I can help reduce your workload and keep your guests informed and satisfied.
I follow your instructions, property guidelines, and preferred communication style to ensure consistent service.
Please contact me before placing an order so we can discuss your requirements, working hours, number of properties, and support needs.
Let me handle your guest communication professionally while you focus on growing your business!
Social media platform:
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Service type:
Non-technical support
Language:
English
•
Hindi
•
Urdu
Timezone:
UTC daytime
Support software:
Other
Knowledge base software:
Other
FAQ
Do you provide support for both Airbnb and Booking.com?
Yes. I can provide guest communication and customer support for properties listed on Airbnb and Booking.com.
Can you communicate directly with guests?
Yes. With the appropriate access and instructions from the property owner or manager, I can handle guest communication according to your preferred guidelines.
Can you handle difficult guests?
I can professionally communicate with guests, handle common concerns, and escalate issues that require the owner's or property's direct decision.
Can you manage check-in and check-out communication?
Yes. I can send and manage check-in, check-out, arrival, departure, and other guest communication according to your instructions.
Can you handle multiple properties?
Yes. Please contact me first if you manage multiple properties so we can discuss the workload and the best package.
What information do you need to start?
I will need your property details, communication guidelines, working hours, guest-handling instructions, and any other information required to perform the service properly.
