I will provide full time VIP customer service

5.0
5.0

Morocco

I speak English, Arabic, French, Spanish

8 orders completed

Hello, I am a Social media marketer and customer care service with more than 3 years of experience, Also work as translator from Arabic to English, French and contrariwise. As well as voice over artis...
About this Gig

If you own an online store, customer service is the first aspect of your business that you need to outsource if sales start to pick up.



It might be time for you to consider hiring your own virtual assistant to enjoy some free time back in your day.



I offer to be your personal assistant and take care of the customer service of your online store.



I am able to manage all your customer service including your after-sales service by phone, whether it is in reception or in the emission of calls, as well as your mailing service.



Why Hire Me?



-Great communicator.


-I have en experience over the past 3 years.


-Fast delivery, and happy customers.


-I speak English, French, Also Arabic.


-Very affordable price.




Follow-up of orders.



-Management of customer requests and complaints.


-Order modification management (address, colour, product)


-Confirmation of orders.


- Management of order returns


-Customer follow-up.


-Customer loyalty.


-Mailing after-sales service and/or customer service.


-Commercial prospecting.




Do not hesitate to contact me if you need more information!

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Technical support

Language:

Arabic

English

French

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

Reviews

3 reviews for this Gig
5.0

(3)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Recommend to a friend
    5
  • Service as described
    5
Sort By
Most relevant
  • E

    ecomgeni_us

    MX

    Mexico

    5

    Wow! She is such a pleasure to work with and super talented!! She works hard and ensures the job is done correctly. Highly recommend! I also appreciate that she took the time to ask questions for clarification rather than assuming and doing the job incorrectly. Will hire again!!

    Helpful?
    Yes
    No
  • U

    user33449187

    Repeat Client

    US

    United States

    5

    This seller was very responsive and helpful. Clearly, she is someone who thinks outside the box. Her input was very valuable to me. Excellent customer service!

    Helpful?
    Yes
    No
  • U

    user33449187

    Repeat Client

    US

    United States

    5

    This customer service expert is outstanding. She is a very knowledgeable professional who speaks English very well. She was helpful and friendly and was a great asset to our business. I highly recommend her.

    Helpful?
    Yes
    No
Reviews

3 reviews for this Gig
5.0

(3)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Recommend to a friend
    5
  • Service as described
    5
Sort By
Most relevant
  • E

    ecomgeni_us

    MX

    Mexico

    5

    Wow! She is such a pleasure to work with and super talented!! She works hard and ensures the job is done correctly. Highly recommend! I also appreciate that she took the time to ask questions for clarification rather than assuming and doing the job incorrectly. Will hire again!!

    Helpful?
    Yes
    No
  • U

    user33449187

    Repeat Client

    US

    United States

    5

    This seller was very responsive and helpful. Clearly, she is someone who thinks outside the box. Her input was very valuable to me. Excellent customer service!

    Helpful?
    Yes
    No
  • U

    user33449187

    Repeat Client

    US

    United States

    5

    This customer service expert is outstanding. She is a very knowledgeable professional who speaks English very well. She was helpful and friendly and was a great asset to our business. I highly recommend her.

    Helpful?
    Yes
    No