I will manage your social media messages and dms
About this Gig
Need help keeping up with your social media messages and customer inquiries?
I will help manage your social media DMs, inbox messages, and comments with clear, professional, and friendly text-based replies. I can follow your FAQs, response templates, business information, and preferred tone to keep communication consistent with your brand.
My services include:
Social media DM and inbox management
Customer inquiries and basic support
Comment replies
Lead information tracking
Appointment or booking assistance
Basic message organization
I can assist with Instagram, Facebook, and TikTok, depending on your requirements.
This service is for text-based communication only. Voice and video calls are not included.
Please provide your business information and instructions before I begin so I can handle your customers accurately and professionally.
Messaging platform:
•
SMS
•
Social media
•
Live chat
Language:
Arabic
•
English
•
Tamil
Work model:
Project-based
•
Weekly assistance
•
Monthly retainer
Industry:
E-Commerce
•
Fashion & apparel
•
Retail & wholesale
Purpose:
Business
My Portfolio
FAQ
What platforms do you support?
I can assist with Instagram, Facebook, and TikTok messages and comments, depending on the requirements of your package
Can you reply to customers for me?
Yes. I can provide professional text-based responses based on your instructions, FAQs, and approved information.
Do you provide customer support?
Yes. I can handle basic customer inquiries and provide responses based on the information you provide.
Can you manage comments too?
Yes. Comment management is included in the Standard and Premium packages.
Can you handle appointments or bookings?
Yes, appointment or booking assistance is available when you provide the necessary booking information and instructions.
Do you make voice or video calls?
No. This Gig provides text-based communication only. Voice and video calls are not included.
Can you use my existing response templates?
Yes. You can provide approved response templates, FAQs, or guidelines for me to follow.

