Browse categories
Explore
Fiverr Pro
English
$
USD
Looks Like This Service Is On Hold
I will be your virtual receptionist and answer inbound calls for your small business
Pakistan
I speak Urdu, English, Punjabi
75 orders completed
Customer Support Specialist Virtual Assistant Cold Caller Appointment Setter
I'm Hammad, a customer support specialist and virtual assistant with 4+ years of remote experience serving US, UK, Canada, and Australia businesses.
I handle inbound/outbound calls, live chat, email ...
About this Gig
Every missed call is a missed job. I'll make sure that never happens.
I'm Hammad, a professional virtual receptionist with 10+ years of customer support experience. I answer business calls, take messages, book appointments, and handle customer inquiries so you never lose a job to a missed call.
I specialize in small businesses: electricians, plumbers, HVAC, contractors, cleaning, and repair shops.
WHY SMALL BUSINESSES CHOOSE ME
- 10+ years of professional phone & customer support experience
- Fluent English, clear, professional, friendly tone on every call
- I learn your business so I sound like your in-house staff
- Faster and far more affordable than hiring a full-time receptionist
- Responsive and reliable, I treat your business like my own
PERFECT FOR
- Electricians, plumbers, HVAC, and general contractors
- Cleaning and landscaping companies
- Repair shops and service businesses
- Solo operators and small teams too busy to answer calls
- Any business losing customers to missed or unanswered calls
TOOLS I WORK WITH
- Google Calendar · Calendly · HubSpot · Zoho CRM · Freshdesk · Zendesk · WhatsApp Business · any scheduling tool you use
Message me before ordering
My Portfolio
FAQ
How will you answer calls for my business?
Before we start, I'll learn your business name, services, pricing, and preferences. I'll answer every call using your company name and handle it exactly as your in-house staff would — professionally and on-brand.
What happens after you take a message or book an appointment?
I relay messages to you instantly via WhatsApp, email, or text — whichever you prefer. Appointments are added directly to your calendar (Google Calendar, Calendly, or any tool you use) in real time.
Do I need to provide you with a phone number?
Yes. You'll forward your business calls to a number I provide, or we set up a virtual number together. The setup is simple and I'll guide you through the whole process step by step.
What are your working hours?
I'm available Monday to Saturday on the standard plan. The Premium plan includes 7-day coverage. If you need early morning or evening availability, mention it when you message me — I'll do my best to accommodate.
Is my business information kept confidential?
Absolutely. I offer NDA signing on all plans. Your business details, customer data, and call information are kept strictly private and never shared with any third party.
How long does it take to get started?
Usually within 24 hours of placing your order. I'll send you a short onboarding form to learn your business, then we set up call forwarding together. Most clients are live the same day.
Do I need any special equipment or software?
No. You just need a phone number that can be forwarded. Everything else — scheduling tools, CRM updates, messaging — I handle on my end using tools you already have or free ones I'll recommend.
What information do I need to give you before you start answering calls?
Just the basics: your business name, services you offer, pricing (if you want me to share it), how to handle urgent calls, and where to send messages. I'll guide you through a simple onboarding checklist.
