I will virtual assistant for customer calls, chat and email support
Gig Summary
Customer Support Specialist, Virtual Assistant, Cold Caller, Appointment Setter
About this Gig
Need a ๐๐ถ๐ฟ๐๐๐ฎ๐น ๐ฎ๐๐๐ถ๐๐๐ฎ๐ป๐ who can actually talk to your customers? I handle ๐ฐ๐ฎ๐น๐น๐, ๐น๐ถ๐๐ฒ ๐ฐ๐ต๐ฎ๐, ๐ฒ๐บ๐ฎ๐ถ๐น, ๐ฎ๐ป๐ฑ ๐ฎ๐ฝ๐ฝ๐ผ๐ถ๐ป๐๐บ๐ฒ๐ป๐ ๐ฏ๐ผ๐ผ๐ธ๐ถ๐ป๐ด so you never miss a lead.
๐ช๐ต๐ฎ๐ ๐ ๐ฐ๐ฎ๐ป ๐ฑ๐ผ:
- Answer ๐ถ๐ป๐ฏ๐ผ๐๐ป๐ฑ ๐ฐ๐ฎ๐น๐น๐ and take clear messages
- ๐๐ผ๐ผ๐ธ, ๐ฐ๐ผ๐ป๐ณ๐ถ๐ฟ๐บ ๐ฎ๐ป๐ฑ ๐ฟ๐ฒ๐๐ฐ๐ต๐ฒ๐ฑ๐๐น๐ฒ ๐ฎ๐ฝ๐ฝ๐ผ๐ถ๐ป๐๐บ๐ฒ๐ป๐๐
- Reply to ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฒ๐บ๐ฎ๐ถ๐น๐ ๐ฎ๐ป๐ฑ ๐น๐ถ๐๐ฒ ๐ฐ๐ต๐ฎ๐
- Update your ๐๐ฅ๐ (๐๐๐ฏ๐ฆ๐ฝ๐ผ๐, ๐๐ผ๐๐ถ๐ด๐ต๐๐ฒ๐๐ฒ๐น, or any other)
- ๐๐ผ๐น๐น๐ผ๐ ๐๐ฝ with leads and past customers
๐๐ฒ๐๐ ๐ณ๐ผ๐ฟ small ๐๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐ฏ๐๐๐ถ๐ป๐ฒ๐๐๐ฒ๐, ๐ฟ๐ฒ๐ฎ๐น ๐ฒ๐๐๐ฎ๐๐ฒ ๐ฎ๐ด๐ฒ๐ป๐๐ and ๐ฒ๐๐ผ๐บ๐บ๐ฒ๐ฟ๐ฐ๐ฒ ๐๐๐ผ๐ฟ๐ฒ๐ in the ๐จ๐ฆ, ๐จ๐, ๐๐ฎ๐ป๐ฎ๐ฑ๐ฎ ๐ฎ๐ป๐ฑ ๐๐๐๐๐ฟ๐ฎ๐น๐ถ๐ฎ.
๐๐ผ๐ ๐ถ๐ ๐๐ผ๐ฟ๐ธ๐:
๐ญ. ๐ ๐ฒ๐๐๐ฎ๐ด๐ฒ ๐บ๐ฒ with your business and what you need.
๐ฎ. We agree on ๐๐ฐ๐ฟ๐ถ๐ฝ๐๐, ๐ต๐ผ๐๐ฟ๐, and how to handle ๐๐ฟ๐ด๐ฒ๐ป๐ ๐ฐ๐ฎ๐น๐น๐.
๐ฏ. I start, and you get a ๐๐๐บ๐บ๐ฎ๐ฟ๐ of everything handled.
Please ๐บ๐ฒ๐๐๐ฎ๐ด๐ฒ ๐บ๐ฒ ๐ฏ๐ฒ๐ณ๐ผ๐ฟ๐ฒ ๐ผ๐ฟ๐ฑ๐ฒ๐ฟ๐ถ๐ป๐ด so we can confirm the scope.
My Portfolio
FAQ
How quickly can you respond to customer inquiries?
I prioritize prompt responses and strive to address inquiries within minutes during operating hours. For email support, I ensure responses within 24 hours.
How do you ensure customer satisfaction?
Customer satisfaction is my top priority. I engage with customers courteously, actively listen to their concerns, and provide effective solutions tailored to their needs. I also follow up to ensure their issues are fully resolved.
What does your virtual assistance service include?
My virtual assistance services cover a wide range of tasks such as email management, scheduling appointments, data entry, social media management, and any other administrative tasks you may need help with.
Can you work in different time zones?
Yes, I am flexible with my working hours and can adjust to different time zones to meet your business needs, ensuring that your customers receive support whenever they need it.
Do you offer customized packages based on specific needs?
Absolutely! I understand that every business is unique, so I offer customized packages tailored to your specific customer support and virtual assistance requirements.
How do I get started with your services?
Simply contact me with your requirements, and we can discuss the details. Once we agree on the scope of work, I'll begin assisting you right away to help your business thrive.
What's the difference between Basic, Standard, and Premium?
Basic is a one-time 5-hour trial covering live chat and email support โ great for testing the fit before committing. Standard (20 hrs/week) and Premium (40 hrs/week) add full phone support and social media replies, for businesses that need dedicated, continuous coverage
Can I order directly, or do I need to message you first?
You can order any package directly โ no need to message first. If you have specific requirements or aren't sure which package fits, feel free to message me beforehand and I'll help you choose.
Do you work with my CRM?
Yes. I can update HubSpot, GoHighLevel, or any other CRM you use. After every call, chat, or email, I log the details so your leads and customer records stay up to date.
Can you book, confirm and reschedule appointments?
Yes. I book appointments directly into your calendar, send confirmations, and handle reschedules and cancellations. Just share your availability and booking rules.
27 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
R 
roostaman

Australia
Ongoing collaborationVery good.
$50
Price
13 days
Duration
Helpful?R 
roostaman

Australia
Ongoing collaborationVery good.
$50
Price
2 days
Duration
Helpful?A 
aschuller_83

United States
Ongoing collaborationGreat work!
$100-$200
Price
8 days
Duration
H 
Seller's Response
Helpful?A 
aschuller_83

United States
Ongoing collaborationGreat work as always
$100-$200
Price
6 days
Duration
H 
Seller's Response
Helpful?A 
aschuller_83

United States
Ongoing collaborationGreat work as always!
$100-$200
Price
8 days
Duration
H 
Seller's Response
Helpful?
27 reviews for this Gig
| (27) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
R 
roostaman

Australia
Ongoing collaborationVery good.
$50
Price
13 days
Duration
Helpful?R 
roostaman

Australia
Ongoing collaborationVery good.
$50
Price
2 days
Duration
Helpful?A 
aschuller_83

United States
Ongoing collaborationGreat work!
$100-$200
Price
8 days
Duration
H 
Seller's Response
Helpful?A 
aschuller_83

United States
Ongoing collaborationGreat work as always
$100-$200
Price
6 days
Duration
H 
Seller's Response
Helpful?A 
aschuller_83

United States
Ongoing collaborationGreat work as always!
$100-$200
Price
8 days
Duration
H 
Seller's Response
Helpful?

