I will provide quality virtual call center services

Welcome to my Gig my name is Hanook Pervaiz,

As a result of the overwhelming request for my service which provides quality and results to my clients, I now have in place a team of professionally trained customer support agents under my direct supervision who are ready to provide vibrant and professional inbound and outbound Call Center Support for your business.

The needs and goals of every client are unique, as such our Call Center Services are tailored accordingly.

Answer incoming calls and respond to customers emails

Management and resolve customer complaints

Sell products and place customer orders in the computer system

Identify and escalate issues to supervisors

Provide product and service information to customers

Research required information using available resources

Research, identify, and resolve customer complaints using applicable software

Process orders, forms, and application

Document all call information according to standard operating procedures

Recognize, document, and alert the man

Follow up customer calls where necessary

Order Processing

Reservation

Help Desk

Live Chat

Feel free to contact me.