I will build an ai customer service agent for your shopify store
About this gig
Your store gets the same questions every day shipping, returns, product details, order status and every unanswered hour costs you sales.
I build AI customer service agents trained on YOUR store documents and FAQs. The agent answers repeat questions instantly, drafts replies for the rest, and never sends anything sensitive without human approval.
What I have delivered before: a custom AI workbench for an e-commerce seller with 24/7 AI first replies, inquiry follow-up tracking, automated quotations and data review dashboards.
How it works:
1) You share your store documents, FAQs and example customer messages.
2) I scope the agent for your store and confirm the scope in chat before you order.
3) You receive a working agent, usage notes, and tuning based on real conversations.
After launch, most stores keep me on monthly management (weekly tuning and FAQ updates) ask me in chat and I will set it up as a custom offer. Every package is a starter scope; bigger setups are quoted in chat first.
Get to know Herel
Excel, CSV Data Cleaning and Python Automation
- FromChina
- Member sinceNov 2024
- Avg. response time1 hour
Languages
English, Chinese
My Portfolio
FAQ
Which platforms does the agent work with?
Shopify and WooCommerce stores, website chat, and WhatsApp-style inboxes. Tell me your setup in chat and I will confirm the fit before you order.
What do you need from me to start?
Your product documents, your current FAQs, and a few example customer messages.
Is this a generic chatbot?
No. The agent is trained on your documents and follows your reply workflow, with human approval for prices, refunds and other sensitive topics.
Can you manage the agent after launch?
Yes. The Premium package includes the first management month; after that, monthly management continues by custom offer.

