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English
$
USD
I will be a virtual assistant, support and chat agent, email, client management, csr
Your Friendly Virtual Assistant and E commerce Support Expert
At Hashora, I provide reliable virtual assistance, live chat, and e-commerce customer support. I handle emails, social media inquiries, order management, and client issues to ensure timely, profession...
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
Professional Virtual Assistant | Customer Support | eCommerce Expert
Running an eCommerce business sounds great until your inbox is full of customer questions, refund requests, order tracking issues, and live chat messages that never stop. If youre spending more time replying than growing your store, you need the right support.
I will be your dedicated virtual assistant for eCommerce customer support, sales support, and live chat management. Whether youre using Shopify, WooCommerce, Amazon, Etsy, or your own website, Ill respond to customers professionally, quickly, and in a way that builds trust and encourages repeat purchases.
I can handle order processing, tracking updates, refunds and exchanges, product inquiries, complaint resolution, email support, and real-time live chat. My focus is simple: keep your customers satisfied while helping you increase conversions and reduce chargebacks.
Great customer service leads to better reviews, stronger brand reputation, and higher sales. I stay organized, communicate clearly, and treat your business like its my own.
FREE Bonus: I will provide a weekly customer support summary report with insights to help you improve service, sales.
Purpose:
Business
My Portfolio
FAQ
What eCommerce platforms do you support?
I provide virtual assistant services for Shopify, WooCommerce, Amazon, Etsy, and other eCommerce platforms. I can manage customer support, order processing, refunds, exchanges, and live chat directly from your store dashboard.
Can you handle live chat and real-time customer inquiries?
Yes. I manage website live chat, email support, and social media inbox messages. I respond promptly to customer inquiries, resolve complaints, provide product information, and assist customers throughout the buying process.
Do you manage refunds, returns, and order tracking issues?
Yes. I handle refunds, exchanges, tracking updates, delivery concerns, and complaint resolution. My focus is to reduce chargebacks, maintain positive customer relationships, and protect your brand reputation.
Can you help improve sales through customer support?
Professional customer service increases trust and conversion rates. I respond clearly to product questions, guide customers toward purchasing decisions, and ensure a smooth support experience that encourages repeat business.
How do you maintain quality and professionalism?
I follow your brand guidelines, maintain organized communication records, and ensure consistent, professional responses. I can also provide weekly support summaries to help you monitor performance and customer satisfaction.
