I will be your virtual assistant for e commerce, customer support, sales, live chat
Pakistan
10 orders completed
Your Friendly Virtual Assistant and E commerce Support Expert
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
I offer top-notch virtual assistance focused on eCommerce chat support, customer satisfaction, and live support. I handle customer inquiries via email, chat, and messaging with speed, accuracy, and professionalism. From managing appointments to tracking interactions and delivering detailed summary reports, I ensure your customers feel valued and supported.
By outsourcing these tasks to me, you save time, boost customer satisfaction, and strengthen your brand reputation. I am dedicated to providing reliable, proactive, and friendly assistance that helps your business grow and keeps your clients coming back!
Purpose:
Business
Work model:
Project-based
•
Daily
•
Weekly assistance
My Portfolio
FAQ
What platforms do you support for customer service?
I provide customer service for Shopify, Amazon, WooCommerce, Etsy, and TikTok Shops. I can also manage customer inquiries on social media platforms like Facebook, Instagram, and Twitter.
How fast do you respond to customer inquiries?
I strive for quick responses with a 1-minute SLA (Service Level Agreement) for live chat and email inquiries. I aim to ensure that your customers receive timely and efficient assistance.
Do you provide 24/7 customer support?
Yes! I offer 24/7 availability to ensure that your customers are always attended to, regardless of time zones or peak hours.
Can you handle high volumes of customer inquiries?
Absolutely! I have experience handling high-volume customer inquiries, ensuring each customer receives personalized and professional service.
Can you help with customer complaints and chargebacks?
Yes, I am experienced in handling customer complaints, refund requests, chargebacks, and resolving any disputes effectively and professionally.
Will you be managing my entire customer support system?
Yes, I offer end-to-end customer service management, including live chat, email support, order tracking, returns, and more. I can fully manage your customer support operations or assist as needed.
Do you offer ongoing or long-term support?
Yes! I offer both short-term and long-term support. If you need continuous support, I also provide subscription options for monthly or bi-monthly contracts.
How do you handle confidential customer information?
I prioritize customer privacy and confidentiality. All customer data is handled securely, and I follow industry-standard practices to protect sensitive information.
5 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
F freddieleo6

United Kingdom
Ahmed is such a humble and cooperative person. If you are looking someone who took care of your work. Do contact him.
Up to $50
Price
2 days
Duration
Helpful?W williamolive12

United States
Great experience working with this virtual assistant. Communication was clear, tasks were handled efficiently, and everything was delivered on time. Highly recommended.
Up to $50
Price
1 day
Duration
Helpful?M mazie_hammes

United Kingdom
I run an online clothing brand and I was losing customers simply because I couldn't keep up with all the DMs, comments, and emails coming in. This seller took over and everything changed. They created response templates for common questions like order tracking and shipping that saved so much time, and...
Up to $50
Price
1 day
Duration
Helpful?Q 
queen_boyle

United States
I was handling all customer support for my electronics store by myself and it was completely burning me out. I hired this seller and the difference was immediate. They jumped right into Tidio and managed live chats like a pro, brought our email response time down drastically, and handled refund requests...
Up to $50
Price
1 day
Duration
Helpful?H hamzatanveer_66
Repeat Client

United Arab Emirates
I had a great experience with their customer service! They were professional, quick to respond, and handled all my messages efficiently. Communication was smooth, and they managed client queries and appointments with care. Highly recommend for anyone looking for reliable and friendly customer support!
Up to $50
Price
1 day
Duration
Helpful?
5 reviews for this Gig
| (5) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
F freddieleo6

United Kingdom
Ahmed is such a humble and cooperative person. If you are looking someone who took care of your work. Do contact him.
Up to $50
Price
2 days
Duration
Helpful?W williamolive12

United States
Great experience working with this virtual assistant. Communication was clear, tasks were handled efficiently, and everything was delivered on time. Highly recommended.
Up to $50
Price
1 day
Duration
Helpful?M mazie_hammes

United Kingdom
I run an online clothing brand and I was losing customers simply because I couldn't keep up with all the DMs, comments, and emails coming in. This seller took over and everything changed. They created response templates for common questions like order tracking and shipping that saved so much time, and...
Up to $50
Price
1 day
Duration
Helpful?Q 
queen_boyle

United States
I was handling all customer support for my electronics store by myself and it was completely burning me out. I hired this seller and the difference was immediate. They jumped right into Tidio and managed live chats like a pro, brought our email response time down drastically, and handled refund requests...
Up to $50
Price
1 day
Duration
Helpful?H hamzatanveer_66
Repeat Client

United Arab Emirates
I had a great experience with their customer service! They were professional, quick to respond, and handled all my messages efficiently. Communication was smooth, and they managed client queries and appointments with care. Highly recommend for anyone looking for reliable and friendly customer support!
Up to $50
Price
1 day
Duration
Helpful?

