I will be your professional customer support and operations
About this Gig
Are you looking for a reliable, experienced, and professional Customer Support & Operations Virtual Assistant? With years of hands-on experience across multiple high-pressure industries, I deliver fast, accurate, and customer-focused support that drives satisfaction and efficiency.
My Expertise Includes:
Gambling Website Support Experienced in live chat, email, and ticket support for gambling/gaming platforms. I handle player queries, account issues, bonuses, withdrawals, KYC verification, and responsible gaming support professionally and discreetly.
HVAC Dispatcher Skilled in scheduling, dispatching technicians, managing service calls, customer follow-ups, and coordinating field operations for HVAC companies.
Vendor Management Experienced in vendor communication, negotiation, performance tracking, onboarding, and maintaining strong vendor relationships.
Multichannel Customer Support Proficient in Live Chat Support, Email Support, and Phone Support.
General Administrative & Operations Support Data entry, CRM management (Zendesk, Freshdesk, etc.), ticketing systems, order processing, and more.
Purpose:
Business
Work model:
Monthly retainer
