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English
$
USD
I will be shopify customer support agent
Plan Design Develop
I’m Engr, Hazrat Zaman, the Founder of Connect360 Services, with over 5 years of experience in business development across the E-commerce, Energy, and Tech industries. I lead a team of 25+ professiona...
Highly Responsive
Known for exceptionally quick replies
What people loved about this freelancer
albertslaugtr
Germany
Fantastic experience! The seller understood all requirements quickly and delivered beyond expectations. Reliable, skilled, and easy to work with. I highly recommend...
alanarnold1
Spain
Amazing experience with Hazrat! He kept me updated throughout the project and delivered exactly what I needed. Highly professional and easy to work with.
xaviermoreno7
Spain
A true professional! Very knowledgeable, friendly, and committed to delivering the best results. The entire process was smooth and stress-free. Thank you for the excellent support and service!
About this Gig
Greetings,
Running a Shopify store can be overwhelming, from managing orders to keeping your customers happy.
That's where I come in!
I'm a dedicated Shopify Customer Support Agent with professional experience in handling:
- Email and chat inquiries
- Order tracking and fulfillment support
- Returns, refunds, and exchanges
- Product questions and customer follow-ups
- Dispute resolution with empathy and accuracy
I understand how important fast, friendly, and reliable communication is to Shopify brands. Whether you sell digital or physical products, I ensure every customer interaction leaves a positive impression.
Why Choose Me?
- Experience with Shopify Admin, Order Processing & Apps
- Fluent English and professional communication
- Timely updates and detailed reporting
- Available for full-time or flexible shifts
- Skilled in Zendesk, Gorgias, Freshdesk & Shopify Inbox and beyond.
Let's build trust, boost retention, and create happy repeat customers for your Shopify store!
Note: We provide a FREE DEMO.
My Portfolio
FAQ
What types of customer issues can you handle on Shopify?
I handle product inquiries, order tracking, returns & refunds, payment disputes, customer complaints, live chat escalation, general support queries, and voice calls if needed.
Do you support voice / call support or only chat & email?
I offer voice / call support as an option. If your store needs inbound or outbound calls through VOIP, Skype, or other tools, I can integrate that as a package or add-on
What timezones / hours do you work?
I am flexible. I provide full-time and shift-based coverage, including evenings, weekends, and even 24/7 service if required. Let’s agree on your customer peak hours.
Which tools / platforms do you use?
I’m familiar with Zendesk, Gorgias, Freshdesk, HelpScout, Shopify Inbox, and more. If you have custom tools or CRM, I can adapt quickly.
Can you maintain brand tone and policies?
Yes. I will use your brand guidelines / style guide / FAQ policy. All communications will align with your voice so your customers feel consistency.
How will reporting work?
I can send daily or weekly reports including: number of tickets resolved, average response time, top issues, and suggestions for improving customer satisfaction.
Do you offer multilingual support?
Yes, if you speak more than one language, list which. This adds value, especially for stores selling internationally.
What if my customer volume exceeds the package limit?
Then we discuss a custom offer or add-on hours/support so your customers are always taken care of without sacrificing quality.
Reviews
28 reviews for this Gig
| (27) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (1) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
A albertslaugtr
Germany
Fantastic experience! The seller understood all requirements quickly and delivered beyond expectations. Reliable, skilled, and easy to work with. I highly recommend this service to anyone looking for quality work Will definitely order again!
Up to $50
Price
1 day
Duration
H 
Seller's Response
Helpful?A alanarnold1
Spain
Amazing experience with Hazrat! He kept me updated throughout the project and delivered exactly what I needed. Highly professional and easy to work with.
Up to $50
Price
2 days
Duration
H Seller's Response
Helpful?X 
xaviermoreno7
Spain
A true professional! Very knowledgeable, friendly, and committed to delivering the best results. The entire process was smooth and stress-free. Thank you for the excellent support and service!
Up to $50
Price
2 days
Duration
H Seller's Response
Helpful?K 
kayankalipha
United Kingdom
Great work, really professionals, fast work, learns quickly! I would highly recommend to anyone thinking of hiring !
Up to $50
Price
3 days
Duration
H Seller's Response
Helpful?S stellasanders7
United Kingdom
Great experience working with Hazrat! He handled our customer support professionally and responded quickly to customers. Communication was smooth, and everything was done exactly as requested. Highly recommended!
Up to $50
Price
3 days
Duration
H Seller's Response
Helpful?
Reviews
28 reviews for this Gig
| (27) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (1) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
A albertslaugtr
Germany
Fantastic experience! The seller understood all requirements quickly and delivered beyond expectations. Reliable, skilled, and easy to work with. I highly recommend this service to anyone looking for quality work Will definitely order again!
Up to $50
Price
1 day
Duration
H Seller's Response
Helpful?A alanarnold1
Spain
Amazing experience with Hazrat! He kept me updated throughout the project and delivered exactly what I needed. Highly professional and easy to work with.
Up to $50
Price
2 days
Duration
H Seller's Response
Helpful?X xaviermoreno7
Spain
A true professional! Very knowledgeable, friendly, and committed to delivering the best results. The entire process was smooth and stress-free. Thank you for the excellent support and service!
Up to $50
Price
2 days
Duration
H Seller's Response
Helpful?K kayankalipha
United Kingdom
Great work, really professionals, fast work, learns quickly! I would highly recommend to anyone thinking of hiring !
Up to $50
Price
3 days
Duration
H Seller's Response
Helpful?S stellasanders7
United Kingdom
Great experience working with Hazrat! He handled our customer support professionally and responded quickly to customers. Communication was smooth, and everything was done exactly as requested. Highly recommended!
Up to $50
Price
3 days
Duration
H Seller's Response
Helpful?
