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Fiverr Pro
English
$
USD
I will full time expert customer support and customer representative
Plan Design Develop
I’m Engr, Hazrat Zaman, the Founder of Connect360 Services, with over 5 years of experience in business development across the E-commerce, Energy, and Tech industries. I lead a team of 25+ professiona...
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
Highly Responsive
Known for exceptionally quick replies
About this Gig
Hello,
Are you searching for a dedicated, professional, and friendly customer support representative who can handle your clients full-time with care and accuracy?
I will be your full-time customer support and representative, providing email, live chat, and call assistance to ensure your customers always feel heard, valued, and satisfied.
With experience in eCommerce, SaaS, and online communities, I understand how to manage inquiries, handle complaints, and maintain brand reputation 24/7 if required.
My Services Include;
- Full-time customer support (Email / Chat / Call)
- Ticket handling via Zendesk, Gorgias, Freshdesk, and many more
- Order management, returns, and refunds
- CRM updates and daily reporting
- Complaint resolution & escalation management
Why Hire Me:
- Trained in customer retention & empathy-driven communication
- Full-time availability (Flexible timezone coverage)
- Fast, accurate responses with zero-script robotic tone
- Can adapt to your brand's voice & tone perfectly
- 100% Confidential & NDA-friendly
Let's Discuss Before Ordering!
Every business is different. I'll tailor the support model for your workflow, timezone, and tools to deliver perfect coverage.
Best Regards
My Portfolio
FAQ
What type of customer support do you provide?
I offer complete customer support coverage — including email, chat, and voice support. Whether it’s handling product inquiries, order tracking, returns, technical help, or general assistance, I provide clear, friendly, and professional communication on behalf of your brand.
Can you work full-time or in specific time zones?
Absolutely! I can work full-time (8+ hours/day) or part-time depending on your needs. My availability is flexible, and I can match your business hours or customer timezone (US, UK, AU, EU, etc.) to ensure seamless communication.
What tools or platforms are you familiar with?
I’m experienced with most popular customer service tools including: • Zendesk, Freshdesk, Gorgias, Intercom, HubSpot, and LiveChat I can also quickly adapt to your company’s custom CRM or helpdesk system.
Can you handle calls and voice support?
Yes, I can provide call and voice-based customer support using your preferred system (Skype, Zoom, Aircall, or VOIP). I maintain a polite, confident, and friendly communication style — perfect for both inbound and outbound calls.
Do you offer 24/7 support?
Yes! My Premium package includes 24/7 coverage (or two 12-hour shifts). You can also hire me for night shifts, weekend coverage, or holiday support to ensure uninterrupted customer service
Can you represent my brand professionally?
Definitely. Before starting, I study your brand tone, FAQs, and support policy so that every reply I send sounds like your in-house representative — consistent, professional, and empathetic.
Do you handle Discord, social media, or community moderation?
Yes I can manage Discord, Facebook, Instagram, and WhatsApp support, including moderation and customer engagement. This is ideal for gaming, SaaS, and online communities needing fast response moderation.
Can you provide reports or summaries?
Yes, I provide daily or weekly reports showing number of tickets handled, average response time, and key issues raised — so you always stay updated on your support performance.
What languages do you support?
I offer fluent English communication, and I can also provide bilingual support in languages, e.g., English, German, Spanish, etc., if needed.
Why should I choose you over other Fiverr sellers?
Because I deliver professionalism + personality. I don’t send robotic or templated replies — every customer gets a human, caring response that builds trust and loyalty. Clients love that I treat their business as my own, ensuring customer satisfaction every time.
Reviews
2 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
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S swifttorbit
Australia
Working with this service was an excellent experience from start to finish. The communication was clear, responses were quick, and every detail was handled with care and professionalism. The delivery was not only on time but also exceeded my expectations in terms of quality and accuracy. It truly felt...
Up to $50
Price
1 day
Duration
H 
Seller's Response
Helpful?B brooks_43
United States
The team exceeded my expectations. Their attention to detail, quick response time, and commitment to customer satisfaction were impressive.
Up to $50
Price
1 day
Duration
H Seller's Response
Helpful?
Reviews
2 reviews for this Gig
| (2) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
S swifttorbit
Australia
Working with this service was an excellent experience from start to finish. The communication was clear, responses were quick, and every detail was handled with care and professionalism. The delivery was not only on time but also exceeded my expectations in terms of quality and accuracy. It truly felt...
Up to $50
Price
1 day
Duration
H Seller's Response
Helpful?B brooks_43
United States
The team exceeded my expectations. Their attention to detail, quick response time, and commitment to customer satisfaction were impressive.
Up to $50
Price
1 day
Duration
H Seller's Response
Helpful?
