I will handle your customer support chat and email professionally

Hemender S

India

I speak Hindi, English

Manager Customer Experience

I am a dynamic Customer Retention & Collection Expert with over 9 years of experience. I excel at managing teams, driving efficiency, and enhancing customer service in the telecommunications sector. I...
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About this Gig

Looking for reliable and professional customer support for your business?

I provide high-quality chat and email customer support to help you deliver a smooth, professional, and customer-friendly experience.

With 8+ years of experience working with leading companies like Vodafone Idea Ltd. and Bharti Airtel Ltd., I specialize in handling customer queries, complaints, and follow-ups efficiently.


What I Will Do:

  • Respond to customer chats and emails professionally
  • Handle complaints and difficult customers
  • Provide clear and solution-oriented responses
  • Manage follow-ups and customer queries
  • Maintain a positive brand experience


I Can Handle:

  • Customer queries
  • Complaints & escalations
  • Order/service issues
  • Payment reminders
  • General support communication


Why Choose Me?

  • 8+ years of real customer handling experience
  • Strong communication & problem-solving skills
  • Experience managing high-volume interactions
  • Focus on customer satisfaction & retention


Industries I Support:

  • E-commerce
  • Telecom
  • SaaS / Tech
  • Service businesses


Available for flexible time zones (US, UK, and global clients)

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handle your customer support chat and email professionally
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handle your customer support chat and email professionally

Social media platform:

Facebook

•

Instagram

•

LinkedIn

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Freshdesk

•

Zendesk

•

Intercom

•

Other

Knowledge base software:

Freshdesk

•

Zoho

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