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I will provide tier 2 remote IT support, intune, and entra id management

United States

I speak English

IT Support Specialist

I am a Support Operations & Tier 2 IT Leader with 10+ years of experience managing complex technical environments across healthcare, enterprise, and insurance sectors. I specialize in Microsoft Entra ...
About this Gig

Expert Tier 2 IT Support & Enterprise Systems Administration

With over 10 years of experience managing complex technical environments for global brands like Starbucks and healthcare leaders like WellMed, I provide high-level IT solutions that go far beyond basic help desk support. I specialize in resolving the "unsolvable" issues that Tier 1 teams escalate.

What I can do for you:

  • Microsoft Entra ID (Azure AD): Advanced identity management, MFA, and Conditional Access policies.
  • Microsoft 365 & Exchange: Complex mailbox migrations, SharePoint permissions, and Teams troubleshooting.
  • Endpoint Management: Intune/SCCM device compliance, Autopilot deployment, and policy configuration.
  • Advanced Networking: Deep-dive diagnostics for VPN, DNS, DHCP, and connectivity bottlenecks.
  • Security & Compliance: Phishing response, HIPAA/SOC 2 alignment, and least privilege access setup.

Why choose me? I don't just "fix" the symptoms; I perform Root Cause Analysis (RCA) to ensure the issue doesn't return. Whether you are a small business needing enterprise-grade security or a large team undergoing a migration, I deliver secure, scalable results.

Please contact me before ordering to discuss your specific

Device:

Desktop

Laptop

Tablet

Router

Printer

Operating system:

Windows

Linux

IOS

Android

Ubuntu