Looks Like This Service Is On Hold
I will provide tier 2 remote IT support, intune, and entra id management
About this Gig
Expert Tier 2 IT Support & Enterprise Systems Administration
With over 10 years of experience managing complex technical environments for global brands like Starbucks and healthcare leaders like WellMed, I provide high-level IT solutions that go far beyond basic help desk support. I specialize in resolving the "unsolvable" issues that Tier 1 teams escalate.
What I can do for you:
- Microsoft Entra ID (Azure AD): Advanced identity management, MFA, and Conditional Access policies.
- Microsoft 365 & Exchange: Complex mailbox migrations, SharePoint permissions, and Teams troubleshooting.
- Endpoint Management: Intune/SCCM device compliance, Autopilot deployment, and policy configuration.
- Advanced Networking: Deep-dive diagnostics for VPN, DNS, DHCP, and connectivity bottlenecks.
- Security & Compliance: Phishing response, HIPAA/SOC 2 alignment, and least privilege access setup.
Why choose me? I don't just "fix" the symptoms; I perform Root Cause Analysis (RCA) to ensure the issue doesn't return. Whether you are a small business needing enterprise-grade security or a large team undergoing a migration, I deliver secure, scalable results.
Please contact me before ordering to discuss your specific
Device:
Desktop
•
Laptop
•
Tablet
•
Router
•
Printer
Operating system:
Windows
•
Linux
•
IOS
•
Android
•
Ubuntu
FAQ
What remote tools do you use?
I am proficient in BeyondTrust, TeamViewer, Quick Assist, and RDP. I can use your preferred corporate tool or provide a secure one-time connection link.
Can you help with large-scale deployments?
Yes. I have experience managing deployments for up to 250,000 users, specializing in Intune device registration and compliance.
Do you handle emergency server or network outages?
Yes, please message me immediately for urgent Tier 2 escalations. I prioritize "System Down" scenarios for existing and premium clients.
