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I will be your airbnb virtual support
I am an experienced Administrative Support Specialist with over 3 years of professional experience providing reliable support services. My expertise includes data entry, document preparation, communic...
About this Gig
I will provide typical day-to-day Airbnb short listing tasks, such as follows:
1) Managing Calendars (Bookings & Cancellations)
I'll keep your calendar fully organized and up to date - handling new bookings, modifications, and cancellations efficiently to avoid conflicts and maximize occupancy.
2) Reactive Maintenance
I'll promptly coordinate and follow up on maintenance issues reported by guests, ensuring quick resolutions and a smooth, hassle-free stay experience.
3) Email and Chat Communication Handling
I'll professionally manage guest inquiries, bookings, and support messages - providing timely, friendly, and clear communication to maintain high response rates and guest satisfaction.
4) Ad Hoc Tasks
Need help with something outside the usual scope? I'm flexible and ready to assist with various tasks to support your Airbnb operations.
Got something else in mind? Let's discuss it - I'm up for a challenge!
Purpose:
Business
Work model:
Monthly retainer
My Portfolio
FAQ
What is your availability?
I am available to work full-time in Philippine Time (PHT), from 9:00 AM to 5:00 AM, and I can adjust to accommodate urgent tasks or different time zones when needed.
Why do you prefer long-term working arrangements?
I prefer long-term collaborations because it allows me to fully understand your business, workflows, and expectations, which leads to more efficient and higher-quality support over time. It also helps build consistency, trust, and better results for your Airbnb operations.
What experience do you have as an Airbnb Virtual Assistant?
I have experience handling day-to-day Airbnb operations such as guest communication, calendar management, and coordinating maintenance, ensuring smooth and efficient hosting.
What tasks can you handle for my Airbnb business?
I can manage bookings, cancellations, guest messaging, maintenance coordination, and various administrative or ad hoc tasks to support your operations.
Can you manage multiple listings?
Yes, I can handle multiple listings and scale my support based on your needs and workload.
What tools or platforms are you familiar with?
I’m comfortable using Airbnb, Hostaway, Hospitable, Hostfully, Pricelabs, Google Workspace, Monday.com, and communication tools like Slack, Teams, and I can quickly adapt to any systems you prefer.
Can you handle tasks outside your listed services?
Absolutely. I’m adaptable and open to learning new tasks that can help improve and support your Airbnb business.
