Browse categories
Explore
Fiverr Pro
English
$
USD
I will build a safe ai faq support chatbot from your business content
Hua
About this gig
I build a narrowly scoped AI FAQ customer-support assistant from the business information you approve. It is useful for teams that repeatedly answer questions about services, menus, opening hours, policies, product information, delivery, or who to contact.
The assistant follows conservative rules: it answers ordinary questions only from approved material; it does not invent prices, guarantees, discounts, inventory or policies; and it hands complaints, exceptions and sensitive decisions to a human.
Basic: up to 15 approved FAQs and a branded guided demo.
Standard: up to 30 approved FAQs and a branded assistant widget package.
Premium: up to 50 approved FAQs, website-ready integration package, handoff rules, QA and documentation.
I start with demo/staging, so you do not need to share production passwords before the scope is proven. I will clearly label what is demo-ready, what is integration-ready, and what still depends on your hosting or account access.
Get to know Hua
Hua
Workflow automation and web application development
- FromVietnam
- Member sinceSep 2026
Languages
Chinese
I build practical web tools and focused workflows for small service businesses. My work includes lead tracking dashboards, assigned owners, follow up dates, status management, duplicate prevention and data export. I use AI assisted development and check the actual behavior before delivery. We start with one clear process, confirm the scope and work asynchronously with written updates. Integrations are included only after access and requirements are verified.
FAQ
Will you connect to my live website immediately?
No. I normally start with a demo or staging version so you can verify the answers and handoff rules before any production integration.
Will the chatbot invent answers?
It is designed to answer only from the approved information you provide. Unknown, sensitive, pricing or exception questions are handed to a human instead of guessed.
Do you need my passwords?
Not for the initial demo. I start from approved website content or files. Production credentials are only needed later if you explicitly request an integration, and least-privileged access should be used.
Can the assistant quote prices or approve discounts?
Only when you provide stable, approved pricing rules. Otherwise prices, discounts, refunds, complaints and exceptions are designed to hand off to a person.
Which languages can you support?
English is the default. Chinese and bilingual English/Chinese flows can also be scoped. Other languages depend on the source material and the QA requirements.
