I will create sops and process documentation for your saas team

Your team knows how things actually get done. It's just scattered across Slack threads, half-finished Notion pages, and one person's head and it disappears the moment that person's on vacation or the account gets deleted.

I turn that scattered knowledge into clean, step-by-step SOPs your whole team can actually follow. Onboarding flows, internal processes, escalation paths whatever's currently living in tribal memory.

I come from a tech/software background, so I read your systems and workflows correctly instead of guessing at what a screenshot means. Every doc reflects how your team genuinely works today gaps and all, flagged rather than glossed over.

Best fit: SaaS or tech companies around 10-50 people, past the early chaos but not yet big enough for a dedicated ops hire.

Send me what you've got messy notes, a Loom recording, or just 20 minutes on a call and I'll turn it into something your team will actually use.