I will setup your cloud pbx auto attendant and call trees

Nicaragua

I speak Spanish, English

Technical Support Specialist

I am a results-oriented professional with nearly 6 years of experience across customer service, risk prevention, compliance, and VoIP technical support. I am skilled in problem-solving, operational su...
About this Gig

Is a misconfigured VoIP system, broken paging speaker, or unprovisioned IP phone disrupting your business?


As a dedicated Technical Support Specialist, I provide fast, reliable, and asynchronous troubleshooting for VoIP systems, SIP trunks, IP hardware, and paging setups.


What I Can Help You Fix:

  • Audio & Call Quality: One-way audio, no audio, audio jitter, latency, and dropped calls.
  • Hardware & BYOP Provisioning: Configuring Yealink, Polycom, Grandstream, ATAs, and SIP paging/intercom systems.
  • SIP & Network Issues: SIP registration failures, NAT traversal, firewall configurations, and port forwarding.
  • PBX & Call Routing: Auto-attendants, call queues, ring groups, extension setups, and inbound/outbound rules.
  • SOPs & Documentation: Step-by-step provisioning guides and troubleshooting procedures for your team.


Supported Systems: 3CX, Intermedia Unite, Elevate UC, FreePBX, Asterisk, RingCentral, MS Teams, Zoiper, and custom SIP providers.


Why Work With Me?

Clear diagnostic reports and documented steps taken.

Complete hardware and log analysis.


PLEASE SEND ME A MESSAGE BEFORE ORDERING so we can confirm device models, firmware, or system access upfront!

Provider:

Webex Calling

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Intermedia Unite

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3CX

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RingCentral

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FreePBX