I will develop and fix servicenow itsm, hrsd, workflows, and integrations
About this Gig
I am a ServiceNow Developer with over 2 years of hands-on experience in IT Service Management (ITSM), Human Resources Service Delivery (HRSD), Flow Designer, Service Catalog, integrations, and custom scripting. My role involves helping organizations troubleshoot issues, fix configurations, build automations, and improve their ServiceNow environment by following best practices. I can assist you with the following: - Creating or fixing Catalog Items, Client Scripts, UI Policies, Business Rules (BRs), and Script Includes - Designing workflows and automations using Flow Designer - Configuring HRSD, including lifecycle events and case setups - Enhancing ITSM processes (Incident, Change, Problem, Request) - Implementing REST/SOAP integrations and troubleshooting connections - Customizing UI and improving forms - Managing data imports, transform maps, and update sets Whether you need a quick fix, a new feature, debugging assistance, or professional guidance, I can deliver fast, scalable, and high-quality ServiceNow solutions.
Device:
Desktop
•
Laptop
Operating system:
Windows
FAQ
Do I need to have a ServiceNow instance before ordering?
Yes, you will need access to a ServiceNow instance (either a Personal Developer Instance or your company’s instance) where I can perform the development or configuration. If you don’t have one, I can guide you on how to set it up for free.
How do we collaborate securely during the project?
We can collaborate via screen sharing or I can work directly in your ServiceNow instance with a developer role. I follow best practices to ensure security and confidentiality of your data and instance.

