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Fiverr Pro
English
$
USD
I will be your professional social media chat handler and customer support VA
About this Gig
My name is Ihtisham, and I have 4 years of real customer support experience at Faisal Movers (FMX), where I handled thousands of customer queries daily through calls, emails, WhatsApp, and social media chat. I understand how important quick and polite responses are for any business.
Along with my experience, I am a graduate with excellent communication skills, a calm attitude, and a professional work approach. I can manage your customers smoothly and make their experience better.
What I Can Do for You
Email Support
Social Media Message Replies (Facebook, Instagram, WhatsApp, etc.)
Live Chat Support
Customer Query Handling
Order/Booking Assistance
Complaint Management
Professional & Polite Communication
Summary Reports
100% Data Privacy
Why Choose Me?
4+ Years Practical Experience (Faisal Movers FMX)
Fast Response Time
Professional Customer Dealing
Graduated & Well-spoken
Friendly + Polite Communication
On-Time Delivery
Long-term Reliable VA
If you want a professional who handles your customers responsibly, politely, and on time, I am here to support your business.
Lets work together and grow your brand!
Social media platform:
•
•
•
Service type:
Other
Language:
English
•
Japanese
•
Urdu
Timezone:
24/7
Support software:
Zoho Desk
FAQ
1. What type of customer support do you provide?
I provide professional email support, social media message replies, live chat handling, and general customer assistance. I ensure fast, polite, and accurate communication for your customers.
2. Do you have real customer service experience?
Yes! I have 4 years of customer support experience with Faisal Movers (FMX) where I handled calls, chats, emails, complaints, and booking assistance on a daily basis.
Which platforms do you handle?
I can manage Facebook, Instagram, WhatsApp, website chat systems, email inboxes, and CRM ticketing tools like Zoho, Freshdesk, Zendesk, and Intercom.
4. Will my data and customer information remain safe?
Absolutely. I follow strict privacy rules. Your data, customer information, and login credentials will remain 100% confidential.
5. What time zone do you work in?
I am available for flexible working hours and can adjust according to your preferred time zone (US, UK, CA, AU, etc.).
6. Can you handle high message volume?
Yes, I am used to handling large numbers of customer queries every day. I can manage busy accounts efficiently and professionally.
7. Do you offer long-term customer support?
Yes! I am available for daily, weekly, and long-term support. If you need a permanent customer support VA, I can work with you consistently.
8. Can you work with my CRM or helpdesk software?
Yes, I can work with Zoho Desk, Freshdesk, Zendesk, Intercom, Tidio, LiveChat, HubSpot, ActiveCampaign, and many other tools.
9. What do you need from me to get started?
I only need: Access to your inbox/chat platform Your guidelines or scripts (if any) Business/service details That’s it — I will take care of the rest.
