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I will setup nice cxone genesis chiropactic software contactpigeon justcall helpcrunch
Ikoks E.
About this gig
I'm a practice communications and contact-centre setup specialist. I configure JustCall for clinic phones and texting, HelpCrunch for website chat, ContactPigeon for email and SMS campaigns, and NICE CXone or Genesys Cloud for larger multi-location call routing.
I also connect them to Genesis Chiropractic Software where its exports or integrations allow.
Services I offer:
- JustCall numbers, IVR & call routing
- Missed-call text-back automation
- HelpCrunch website chat & auto-replies
- ContactPigeon email/SMS campaign setup
- NICE CXone routing & IVR setup
- Genesys Cloud queues & flows
- Genesis Chiropractic Software data connection
- New-patient lead capture & intake links
- Appointment reminder & recall campaigns
- Review request automation
- Patient re-activation sequences
- Call logging & recording settings
- CRM/helpdesk integration
- Staff roles, hours & after-hours rules
- Reporting dashboards
I also work with:
ChiroTouch, ChiroHD, Jane App, Practice Fusion, Kareo, Zapier, Make.com, HubSpot, Zoho CRM, Twilio, Aircall, Five9, Talkdesk, Google Calendar
Still handling reminders by hand?
Message me NOW and lets set it up!
Get to know Ikoks E.
Ikoks E.
I Build Systems Behind High Performing Businesses
- FromNigeria
- Member sinceOct 2026
Languages
English
Your business doesn't need more software - it needs systems that work together.
I help businesses design, configure, migrate, integrate, and automate CRM, customer support, helpdesk, and contact center systems.
From HubSpot, Zoho, Freshdesk, Gorgias and Zendesk to NICE CXone, Genesys, Talkdesk, Aircall and Five9, I turn complex platforms into streamlined workflows that improve operations, response times, and customer experience.
If your systems are messy, disconnected, or underperforming, I can help you fix the process behind the technology.
Other Software Development Services I Offer
FAQ
Can you connect to Genesis Chiropractic Software?
It depends on what your Genesis version exposes. Many clinic systems offer limited or no open API, so I typically connect through scheduled exports, reports, or Zapier-style tools, and I’ll confirm what’s possible on your account before you order.
Is this HIPAA compliant?
I’m not a lawyer or compliance officer, so I can’t certify compliance. I configure the tools with privacy in mind: minimal patient data in messages, no clinical details in texts, and call-recording settings you control.
Why both JustCall and NICE CXone or Genesys?
JustCall suits a single clinic or small group. CXone and Genesys are enterprise contact-centre platforms for large multi-location groups. Most clinics need one phone system, not both, and I’ll say so if you’re over-buying.
How do the reminder and recall campaigns work?
I build sequences in ContactPigeon or your chosen tool for appointment reminders, missed-visit follow-ups, and lapsed-patient re-activation, using consent-based contact lists. Texting needs patient opt-in, and US business texts need A2P 10DLC registration, which I can help with.
Will staff need training?
Premium includes a short training video and cheat sheet for your front desk, so routing, voicemail, and chat handling don’t depend on me afterward.
What do you need from me, and how long will it take?
Admin access to the platforms (via invited users, never shared passwords), your clinic hours and call flow, your Genesis report or export samples with patient data removed, and your reminder wording.
