I will be your professional virtual assistant and customer support
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
Hey there! Are you seeking top-notch and dependable customer support for your business? Look no further! You're in the right place. I'm here to assist you in growing your business and taking it to the next level. Just trust in me and unwind!
Here's what I offer:
- - Customer service support for online stores like Shopify, etc.
- - E-commerce support services
- - Live chat and email support for customer service
- - Inbound/outbound phone calls for customer service
- - Social media account management, including DMs, commenting, and posting
- - Handling customer complaints and answering questions
- - Managing customer exchanges, refunds, and returns
- - Project management, administrative tasks, and data entry
- - Shopify management and product importing
Why choose me?
- - Available 24/7 with prompt responses and timely delivery
- - Guaranteed client satisfaction
- - Over 4 years of experience in the field
- - Proficient in software such as Zendesk, Freshdesk, Zoho, slack etc.
- - Strong communication skills and a friendly working relationship
Please refrain from placing any orders without reaching out to me first. I'm eager to work with you!
Thank you!
Social media platform:
•
•
•
Service type:
Non-technical support
Language:
Chinese (traditional)
•
English
•
Urdu
Timezone:
24/7
Knowledge base software:
Document 360
•
Freshdesk
•
Freshservice
•
Zoho
14 reviews for this Gig
| (12) | ||
| (2) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Q quantumrifeca

Canada
very good customer support and fast responsses
Up to $50
Price
1 day
Duration
Helpful?A ahmadzakzok
Repeat Client

United States
Always on it 24/7, works hard and is very responsive/respectful.
Up to $50
Price
1 day
Duration
Helpful?C cldrn1105
Repeat Client

United States
Ikraza did a great job as a virtual assistant for my ecom store, always responded to customers emails timely and professionally and communicated if there were any issues.
Up to $50
Price
2 days
Duration
Helpful?V 
vinoth16

Canada
Good job good job
Up to $50
Price
5 days
Duration
Helpful?A ahmad_12345678
Repeat Client

United States
Great job, highly recommend.
Up to $50
Price
1 day
Duration
Helpful?
14 reviews for this Gig
| (12) | ||
| (2) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Q quantumrifeca

Canada
very good customer support and fast responsses
Up to $50
Price
1 day
Duration
Helpful?A ahmadzakzok
Repeat Client

United States
Always on it 24/7, works hard and is very responsive/respectful.
Up to $50
Price
1 day
Duration
Helpful?C cldrn1105
Repeat Client

United States
Ikraza did a great job as a virtual assistant for my ecom store, always responded to customers emails timely and professionally and communicated if there were any issues.
Up to $50
Price
2 days
Duration
Helpful?V 
vinoth16

Canada
Good job good job
Up to $50
Price
5 days
Duration
Helpful?A ahmad_12345678
Repeat Client

United States
Great job, highly recommend.
Up to $50
Price
1 day
Duration
Helpful?
