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$
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I will set up whatsapp automation for order confirmation and customer management
ilyes
About this gig
Are you receiving many WhatsApp messages and struggling to reply, organize orders, or confirm customers on time?
I help businesses automate WhatsApp conversations in a natural and human way, without sounding robotic or aggressive.
Your WhatsApp assistant can:
-Automatically reply to customers (sales or support)
-Guide customers to confirm orders smoothly
-Collect order details (name, phone, address, notes)
-Create clear and structured order summaries
-Separate confirmed and unconfirmed orders
-Let you take over the chat anytime (automation pauses automatically)
-Be fully customized to match your business workflow and tone
The chatbot is adaptable to Arabic dialects, French, and English, with conversations adjusted to feel local and natural. Other languages can be supported upon request.
This service is ideal for businesses that want to save time, reduce repetitive work, and manage customers more efficiently.
Each setup is 100% personalized and adapted to your business, so feel free to message me before ordering to discuss your needs.
Get to know ilyes
ilyes
WhatsApp Specialist in Automation to Reply, Confirm Orders and Manage Customers
- FromAlgeria
- Member sinceFeb 2023
Languages
English, French, Arabic
I set up a WhatsApp automation system for e-commerce sellers to manage support and orders in a smart, human way.
The system can:
• Automatically reply to customers (support or sales)
• Guide customers naturally to place orders
• Collect customer details (name, phone, address, custom info)
• Confirm orders and create a clear order summary
• Notify you if a customer asks to speak with you
• Let you take over the chat anytime (automation pauses automatically)
• Label chats and filter confirmed orders for delivery
Everything is customized. No technical skills required.
FAQ
Is this chatbot fully customized for my business?
Yes. The automation is fully customized to your business, products, and workflow. Every message, question, and reply can be adjusted to match how you normally talk to your customers.
Can I see and control the conversations?
Yes. You can see all conversations in real time and take over manually whenever you want. The automation pauses automatically when you reply.
What happens if I need changes after delivery?
I include revisions to fine-tune the replies and flow so it works exactly the way you need.
What does customer management mean in this setup?
Customer management means organizing your WhatsApp conversations using labels. New chats, ongoing conversations, and confirmed orders can be separated, so you can quickly see which customers have completed an order and which ones still need follow-up.
Can the chatbot speak my local dialect?
Yes. The chatbot can be customized to use local dialects and natural expressions, The Arabic dialect like the North African Arabic (Algerian, Tunisian, Moroccan, Libyan...etc), French and English-speaking audiences. You can specify your preferred language, tone, and style during the setup.
