I will connect your business systems to ai for automated workflows
About this gig
"Automation" usually means simple if-this-then-that rules. I build automations with an AI layer that can make judgment calls categorize, summarize, draft, decide not just move data.
Combining my integration engineering background with hands-on AI engineering (Semantic Kernel, RAG, MCP), I connect your existing tools (CRM, email, helpdesk, spreadsheets) into workflows where AI does the thinking and your systems do the executing.
Example use cases I build:
- Incoming support tickets auto-categorized, drafted, and routed
- Lead data enriched and auto-scored before hitting your CRM
- Weekly reports auto-generated from scattered data sources
Built for businesses that are past basic Zapier-style automation and need something that actually reasons about the data, not just moves it.
Get to know Bilawal A
From NET to AI, I build smart, scalable solutions that deliver result
- FromPakistan
- Member sinceJan 2018
- Last delivery1 year
Languages
English, German
My Portfolio
FAQ
Is this like Zapier?
Similar concept, but with an AI decision layer built custom to your logic, not limited to pre-built app templates.
What tools can this connect too?
Anything with an API — most CRMs, helpdesks, email providers, and internal databases.
Do I need to keep paying for AI usage?
Yes, ongoing LLM API costs are separate and billed to your own API key — I'll help you estimate this upfront.
