I will test your ai chatbot and find customer service mistakes
About this Gig
Is your AI chatbot giving incorrect, confusing, or frustrating answers?
I will manually test your website or web application chatbot and identify problems that may cause lost customers, poor user experience, or unnecessary support requests.
I will check:
Incorrect or misleading responses
Broken conversation flows
Repetitive or robotic answers
Poor handling of unclear questions
Missing fallback responses
Tone and grammar issues
Broken links and buttons
Human-agent transfer problems
Usability and browser compatibility
Customer-service mistakes
You will receive a clear summary report with test results, screenshots, issue severity, and recommended fixes. Standard and Premium packages can also include annotated screenshots and a screen recording.
I can test chatbots used on Shopify, WordPress, SaaS websites, customer-support platforms, and other web applications.
Please contact me before ordering if your chatbot requires login access or special testing instructions.
Note: This service focuses on manual functionality and usability testing. It does not include penetration testing or advanced security auditing.
Testing application:
Website
Device:
PC

