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I will be your senior digital transformation and cx strategy consultant
Digital Strategy and Executive Coaching Ex Vodafone ALDI SUD PUMA
Founder of IN! Collective. I help organizations with digital transformation, marketing strategy and customer experience, and coach senior leaders through leadership and career transitions.
15+ years ...
About this Gig
I'm Isabelle Nawrocki, founder of IN! Collective and currently Global Director of eCommerce Customer Experience for an international group. Before that: Head of Digital Marketing at ALDI SUD, and seven years leading digital and CRM teams at Vodafone Germany.
For 15+ years I've been the person companies bring in when digital transformation stalls, CX feels fragmented, or a strategy needs to move from slide deck to decision. Results I've delivered: +146% cross-sell via app, +36% contract renewals, +35% digital market share on a EUR5M budget.
This gig is for founders, CMOs, CDOs and heads of eCommerce who want senior-level thinking, not a full consulting team or junior handoffs.
Depending on the package: a focused strategy session, a written assessment with prioritized recommendations, or a full transformation roadmap with a 90-day plan built around your business.
You work directly with me, not an account manager. Not sure which package fits? Message me first.
Industry:
E-Commerce
•
Retail & wholesale
•
Telecommunications
FAQ
What do you need from me before we start?
A short description of the challenge, your website or app link if relevant, and access to whoever needs to be part of the conversation. I'll send a quick intake form after you order.
Is this only strategy, or do you also help with execution?
These packages are focused on strategy, diagnosis and roadmapping. If you need ongoing hands-on execution or interim leadership, message me and we'll scope a custom engagement.
Will you sign an NDA?
Yes, happy to sign your NDA before we discuss any confidential details.
What languages and time zone do you work in?
Sessions run in English or German. I'm based in the CET time zone and can usually accommodate international clients with some flexibility.
