I will be your professional remote office manager and client support

Kenya

I speak English

10 orders completed

Virtual Assistant and Customer Success Specialist

I am a reliable and detail-oriented Executive Virtual Assistant with over four years of experience, focusing on providing behind-the-scenes support to busy founders, consultants, and professionals.I h...
About this Gig

Need someone to juggle your back-office, client calls and billing so you dont have to?

As your dedicated Remote Office Manager & Client Support, Ill handle every operational detailfrom onboarding through invoicingplus be the friendly voice answering your clients calls. Services include:

  • Phone & Client Communication
  • Answer and route incoming client calls
  • Conduct outbound follow-ups, appointment confirmations
  • Maintain call logs and CRM contact notes
  • Calendar & Meeting Management
  • Schedule team and client meetings, prepare agendas & minutes
  • Sync across Google Calendar & Office 365
  • Vendor & Procurement Management
  • Source, compare, negotiate with suppliers
  • Manage purchase orders, invoices & expense tracking
  • Invoicing & Basic Bookkeeping
  • Generate and send client invoices
  • Track payments, send reminders, reconcile accounts
  • Monthly financial summary
  • Office Systems & Documentation
  • Develop/update SOPs, filing systems, process flowcharts
  • CRM and project-management setup

Why choose me?

  • 4+ years coordinating hybrid teams, multi-office ops & client care
  • Skilled in MS Office, Google Workspace, QuickBooks/Xero, HubSpot
  • Clear, proactive communication & 100% confidentiality

Purpose:

Business

Work model:

Project-based

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