Browse categories
Explore
Fiverr Pro
English
$
USD
I will provide remote IT support for your business
I help businesses run smoother and stories land harder
Tech or fiction — I bring the same thing to both: honest feedback and real results.
On the tech side: remote IT support for small businesses. GLPI, Active Directory, IIS, VoIP, ERP access, help desk s...
About this Gig
Is your team losing time because a system stopped working, access is broken, or no one documented how things should run?
I help small businesses get their internal IT organized and running properly remotely, clearly, and without the back-and-forth.
What I can do for your company:
Fix issues in systems and tools your team already uses
Set up and configure GLPI, IIS, VoIP, and other internal tools
Manage Active Directory: users, permissions, and access control
Support your ERP: fix access issues and investigate bugs
Organize your help desk: categories, SLAs, and ticket flow
Create internal documentation and FAQs your team can reuse
How it works:
- You describe the problem or what needs to be set up
- We connect remotely via AnyDesk or TeamViewer
- I fix or configure it and deliver a written summary of everything done
Why me:
Nearly 2 years of N1/N2 support in a high-volume corporate environment. I've worked with GLPI, Active Directory, IIS, VoIP and ERP support daily not just in theory.
Not sure if your problem fits? Message me before ordering. I'll tell you straight.
Device:
Desktop
•
Laptop
Operating system:
Windows
FAQ
What systems and tools do you support?
I work with GLPI, Active Directory, IIS, VoIP/Asterisk, and ERP systems. If you're unsure whether your tool is covered, message me before ordering.
Do I need to install anything before we start?
Just AnyDesk or TeamViewer — both are free and take under 2 minutes to install. I'll guide you through it if needed.
What if the issue isn't fixed after delivery?
Each package includes revisions. If something I worked on isn't functioning as expected, I'll correct it within the revision limit at no extra cost.
What counts as a revision?
A revision is a correction to something already delivered — not a new problem or additional system. New issues or scope can be handled as a separate order or Gig Extra.
Can you work with any ERP?
I support ERP access and permission issues remotely. Deep integrations or custom development are out of scope — but I'll tell you upfront if that's the case.
What is the recorded training video in the Premium package?
A screen recording with full narration covering how to use the systems I configured. Your team can rewatch it anytime — more practical than a one-time live session.
Do you work with Mac or Linux?
Not at this time. I specialize in Windows-based environments and the tools listed in this Gig.
Can I order if I'm not sure what the problem is?
Yes — message me first and describe what's happening. I'll tell you honestly whether I can help and which package fits your situation.
