I will be salesforce and telephony integration specialist, twilio, ringcentral, etc

India

I speak English

11 orders completed

From Clicks to Code, I Make Salesforce Work for You

Hi.. I'm Ishu a 17x Salesforce Certified Specialist with 8+ years of experience helping businesses get the most out of Salesforce. I have successfully delivered 50+ projects across Real Estate, Fina...
About this Gig

I'm Ishu, a certified Salesforce Integration Expert with over 8 years of experience building secure, scalable CTI (Computer Telephony Integration) solutions that align perfectly your business needs.

Whether it's click-to-dial, screen pop, or automated call tasks, I can help you set up seamless integrations between Salesforce and the following tools:

Supported CTI Platforms:

  • Twilio (Flex / Studio)
  • RingCentral
  • Aircall
  • Five9
  • Amazon Connect
  • Avaya / Cisco integrations via Open CTI


What I offer:

  • CTI integration with Salesforce Classic or Lightning
  • Click-to-dial, call logging, voicemail capture
  • Softphone integration using Salesforce Open CTI or managed packages
  • Custom call workflows & triggers (using Apex & Flows)
  • Task and Activity automation post-call
  • Real-time call metrics dashboard
  • Error handling and fallback logic


Whether you're a start-up or an enterprise, I can build a solution that works inside your Salesforce org and enhances your contact center operations.

Let's connect and explore the best setup for your team.


Note: Please message us if you have any specific requirements or questions, and make sure the scope of work is finalized before placing an order.

Cloud provider:

Salesforce Cloud

Expertise:

Installation

Migration

Development

Configuration

Other

Cloud computing resource:

Cloud SQL

Other

My Portfolio

Other Cloud Computing Services I Offer