I will be salesforce and telephony integration specialist, twilio, ringcentral, etc
From Clicks to Code, I Make Salesforce Work for You
About this Gig
I'm Ishu, a certified Salesforce Integration Expert with over 8 years of experience building secure, scalable CTI (Computer Telephony Integration) solutions that align perfectly your business needs.
Whether it's click-to-dial, screen pop, or automated call tasks, I can help you set up seamless integrations between Salesforce and the following tools:
Supported CTI Platforms:
- Twilio (Flex / Studio)
- RingCentral
- Aircall
- Five9
- Amazon Connect
- Avaya / Cisco integrations via Open CTI
What I offer:
- CTI integration with Salesforce Classic or Lightning
- Click-to-dial, call logging, voicemail capture
- Softphone integration using Salesforce Open CTI or managed packages
- Custom call workflows & triggers (using Apex & Flows)
- Task and Activity automation post-call
- Real-time call metrics dashboard
- Error handling and fallback logic
Whether you're a start-up or an enterprise, I can build a solution that works inside your Salesforce org and enhances your contact center operations.
Let's connect and explore the best setup for your team.
Note: Please message us if you have any specific requirements or questions, and make sure the scope of work is finalized before placing an order.
Cloud provider:
Salesforce Cloud
Expertise:
Installation
•
Migration
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Development
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Configuration
•
Other
Cloud computing resource:
Cloud SQL
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Other
My Portfolio
Other Cloud Computing Services I Offer
FAQ
Do you support both Salesforce Classic and Lightning?
Yes, I can implement CTI integrations for both Salesforce Classic and Salesforce Lightning Experience environments.
What CTI features can you implement in Salesforce?
I can implement features like click-to-dial, screen pop-ups, automatic call logging, voicemail capture, softphone integration, and post-call task automation directly inside Salesforce.

