I will setup and configure itsm tool itop

Note: Place dont send the order without discussion, because If in case cancellation, it will affect my rank on fiverr. So, I request you to discuss first.

ITSM tool implementation | iTop (Free open-source) ITIL COMPLIANT

iTop stands for IT Operations Portal.

ITIL oriented, iTop enables you to manage your user requests, incidents, problems, changes and service catalog in a single platform

It is a complete open source and web based IT service management platform including a fully customizable CMDB, a helpdesk system and a document management tool. It is ITIL compliant and easily customizable and extensible thanks to a high number of adds-on and web services to integrate with your IT.

iTop also offers mass import tools to help you being even more efficient.

Features

• Fully configurable CMDB
• HelpDesk and Incident Management
• Service and Contract Management
• Change Management
• Configuration Management
• Automatic SLA management
• Automatic impact analysis
• CSV import tool for all data
• Consistency audit to check data quality
• Data synchronization (data federation)
• Reporting tools

Easily integratable with Powerbi for advance dashboarding.