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English
$
USD
I will be your monthly tech support for office and home
Helping Businessnes to Secure and Reliable Email Infrastrcture
I'm a professional IT Support Engineer with years of experience helping businesses manage and optimize their email systems and IT infrastructure.
I specialize in Microsoft 365, Outlook, Teams, OneDriv...
About this Gig
Stop losing hours to tech problems. Get a dedicated IT expert on call every month so your computers, email, and Microsoft 365 just work, and small issues never turn into big disruptions.
If you have ever lost a workday waiting for a printer to connect, missed an email because Outlook broke, or paid a one-time technician who does not remember your setup the next time something goes wrong, this is built for you.
What you get:
- Windows PC troubleshooting, updates, and performance optimization macOS setup, maintenance, and troubleshooting
- Microsoft 365 administration (Outlook, Teams, OneDrive, SharePoint, Word, Excel)
- Email setup and configuration (Outlook, Gmail, IMAP/POP)
- Printer, network, and Wi-Fi troubleshooting
- Software installation, updates, and license management
- Data backup guidance and basic cybersecurity hygiene
- Device setup for new computers, phones, and peripherals
- General tech support on demand for everyday issues
Built for:
Families juggling multiple devices, remote workers who cannot afford downtime, and small business owners without an in-house IT department.
Message me before ordering so I can confirm the right package for your setup, and let's get your tech running
Device:
Desktop
•
Laptop
•
Server
•
Router
•
Printer
Operating system:
Windows
•
Linux
•
OSX
My Portfolio
FAQ
Will this actually save me time, or just add another vendor to manage?
This is designed to reduce the time you spend dealing with tech problems, not add to it. You get a set number of support hours each month, and because I work with your setup continuously, fixes get faster over time instead of starting from zero every visit.
How fast can I expect help when something breaks?
Response times depend on your package, ranging from 48 hours to same business day. The goal is to get you back to work quickly, not leave you stuck waiting on hold with generic support lines.
What happens if I do not use all my hours this month?
Unused hours do not carry over. This keeps your monthly cost predictable and consistent, so you are never guessing what a fix will cost you.
Do you handle the Microsoft 365 side too, or just device troubleshooting?
Yes. Mailbox issues, shared calendars, OneDrive and SharePoint access, and user account management are all included, so you are not stuck coordinating between a device technician and a separate Microsoft 365 admin.
Is malware or security cleanup part of this?
Basic troubleshooting and prevention guidance are included, so you are covered for everyday risks. More extensive cleanup is scoped separately so you only pay for what you actually need.
Can I keep this going long-term, or is it a one-time fix?
This is built to be ongoing. Reorder or extend the gig at the end of each cycle to keep your tech consistently maintained, rather than waiting for the next breakdown to get help.
