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Fiverr Pro
English
$
USD
I will build a complete guest experience system for your hotel or boutique property
Sihas S
About this gig
Most hotels already use WhatsApp, email, and booking platforms to communicate with guests but the process behind it is still manual. Staff repeatedly answer the same questions, follow-ups get missed during busy hours, and guest communication becomes inconsistent.
I build automated guest experience systems for hotels, boutique properties, resorts, and hospitality businesses that want smoother operations and better guest communication.
This is not a generic chatbot setup. I create operational workflows built around your actual guest journey from booking confirmation to post-stay follow-ups.
What I can help automate:
- Pre-arrival messaging
- Booking confirmations & reminders
- WhatsApp guest communication
- Review request automation
- Guest follow-up workflows
- PMS / CRM integrations
- Multi-channel messaging systems
Tools include WhatsApp Business API, OpenAI, Make.com, Zapier, Airtable, Google Sheets, and hospitality workflow platforms.
If youre unsure which package fits your property, feel free to message me before ordering.
Get to know Sihas S
Sihas S
Automation Specialist for Hospitality And Service Businesses
- FromSri Lanka
- Member sinceMar 2026
Languages
Sinhala, English
I build custom automation systems and operational workflows for hospitality and service businesses.
My focus is helping businesses reduce repetitive manual work, improve guest/customer communication, and create smoother internal operations using tools like WhatsApp automation, workflow systems, and AI-powered processes.
I care more about building systems that actually fit your operation than selling generic templates.
My Portfolio
FAQ
Can this work with my current hotel booking system or PMS?
Yes, in many cases. I can work with platforms that support API access or integrations through tools like Make.com, Zapier, or webhooks. Message me with your current setup before ordering and I’ll confirm compatibility.
Do I need technical knowledge to manage the system?
No. The systems are designed for hotel teams and non-technical users. I also provide guidance and documentation depending on the package you choose.
Can guests communicate through WhatsApp?
Yes. The workflows can include WhatsApp guest messaging, automated replies, follow-ups, booking communication, and guest support flows.
Can you customize the workflows for my property?
Yes. Every hotel or property operates differently, so the workflows are customized around your guest journey, operations, and communication process.
What types of hospitality businesses do you work with?
I work with boutique hotels, resorts, guesthouses, serviced apartments, villas, vacation rentals, and other hospitality businesses.
Do you provide support after delivery?
Yes. Standard and Premium packages include post-delivery support to help you manage and test the system after launch.
