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English
$
USD
I will set up ictcontact omnichannel contact center software with CRM
VoIP, PBX, Call Center and Fax Systems Engineer
I design, deploy, configure, and troubleshoot VoIP, call center, contact center, PBX, and fax server systems. My work covers Asterisk, FreeSWITCH, SIP trunks, WebRTC, IVR, predictive dialers, CRM inte...
About this Gig
Juggling Separate Tools for Voice, WhatsApp, SMS, and Email Support?
I provide the official ICTContact software license, fully installed and configured delivered directly by the team behind the product itself.
What's included:
- Genuine ICTContact license (Enterprise or Service Provider edition no separate purchase needed)
- Full server installation & configuration
- WebRTC agent panel with progressive, preview & power dialing
- Built-in CRM setup & IVR Studio flows
- Google Dialogflow AI integration for automated conversations
- Multi-tenant, white-label & WhatsApp Business integration (Standard & Premium)
ICTContact is a mature, production-proven platform in active use for over 15 years, trusted by 1,000+ customers and 100+ ITSPs worldwide. Because this is delivered directly by the product's own team, you get authentic licensing, faster support, and configurations tested at real-world scale.
Message me before ordering to confirm your agent count and integration needs.
Provider:
Nextiva
•
Dialpad Ai Voice
•
3CX
•
Asterisk
•
FreePBX
•
Twilio
My Portfolio
FAQ
Is the ICTContact license included in the price?
Yes — every package includes a genuine ICTContact license (Enterprise or Service Provider edition) plus full installation and configuration. Nothing extra to buy.
How many agents do I need?
Packages are based on agent count — 5, 20, or more. Send me your team size and I'll confirm the right package or a custom quote for larger deployments.
What server or hosting do I need?
A Linux VPS or dedicated server (Ubuntu/CentOS) with root access. If you don't have one yet, message me first and I'll recommend the right specs.
Can I integrate WhatsApp Business?
Yes — WhatsApp Business integration is included in the Service Provider (Premium) package, alongside SMS, email, and voice in one unified inbox.
Does this include CRM setup?
Yes. ICTContact has a built-in CRM, and I configure it during setup. I can also connect it to your existing CRM through the REST API if needed.
Can I white-label this for my own service business?
Yes — the Premium package includes full multi-tenant, white-label configuration so you can resell contact center services under your own brand.
Do you provide support after setup?
Yes. All packages include revisions during setup, and larger deployments include extended configuration support for production go-live.
